Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
3,117 reviews
5 stars
1,388
4 stars
605
3 stars
406
2 stars
208
1 star
510
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service, particularly highlighting employees like Jennifer for their exceptional care.
Food Consistency
While some reviews noted issues with incorrect orders and portion sizes, many customers consistently enjoyed the food quality and flavors.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Customer Experience
Several reviews mentioned negative experiences with rude staff or incorrect orders, indicating a need for improvement in customer service consistency.
Overall Recommendation
Despite some complaints, many customers recommended the restaurant for its good food and pleasant atmosphere, especially for family dining.
- SISandra Isabel Aliado Inmobiliario1 day ago2.0Order a toston with shredded meat and chicken soup .el toston nada que ver la carne es una muestra y la sopa super salada
- DHDawn HendersonNov 4, 20251.0Horrible food and service! Incompetent employees and management! That’s it I have to start doing content on Florida food industry I can’t make some of this stuff up! I wonder who does the hiring cause………🤦🏾♀️ Like how I order one thing you give me what you want, don’t repeat to make sure your avoiding a mistake, then argue on why it happened! Just loud and wrong! I can not miss an opportunity to film this going forward! Like why would you separate the ingredients the horizontally, then half my food cold from the cold ingredients and the other half is hot. Like why would anyone want to bite into cold cheese and a tortilla?!?
- WSWillian SalceiroNov 3, 20255.0Un lugar super agradable las muchas muy atentas siempre con una sonrisa y muy amables su manayer línes Jennifer me atendieron super bien recomiendo este lugar a todas las personas tanto para grupos grandes como para una persona gracias por la experiencia
- LRLydia RodriquezNov 3, 20255.0Excelente lo mejor . La cashier Lines very nice .Joselin very nice. Jennifer igual siempre con su sonrisa muy atentamente.Da gusto volver y pasando momentos inolvidables con mucho cariños y amor es un amor a su trabajo espectacular. Muy agradecidas.!!!
- ASAngel SpiritOct 29, 20251.0Still 2 yrs later they still don’t fill the measuring full as I was seating having my dinner someone came in Oder before arriving he checked his bag 1/2 of his large plate order missing and Ofcourse they tell you we have a measuring yes but there not putting the full measure so here I have to hear this poor guy screaming not a pleasant place to go
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Hallandale Beach?
Pollo Tropical is open daily from 10:30 AM to midnight, except on December 25th when it is closed for the holiday.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online through their delivery page.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in fresh 24-hour citrus marinated chicken and offers a creative take on traditional Cuban and Latin American dishes.
Does Pollo Tropical have options for vegetarians and children?
Yes, Pollo Tropical serves vegetarian meals and has a children's menu available.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, and supports payments via debit card, credit card, and mobile NFC.
Is Pollo Tropical wheelchair accessible and family friendly?
Yes, the restaurant is wheelchair accessible with accessible entrances, parking, seating, and restrooms, and it welcomes families and children.
Are there any nearby places where I can get beauty treatments before or after dining at Pollo Tropical?
Yes, Estélle Beauty, Luxhair Studio, Uvabon Nail Salon, Las Divas de VIP Salon and Spa, PS 23 Hair and Makeup Lounge, and Tony's Barber Shop are all nearby beauty and spa options.
What nearby services can help with shipping or printing if I visit Pollo Tropical?
The UPS Store and The Gate Restoration Center are nearby locations offering printing, packing, and shipping services for your convenience.
Are there any nearby grocery or specialty stores to visit alongside Pollo Tropical?
Yes, Empero Gourmet House is a nearby specialty grocery store where you can shop for additional food items and groceries.
What are some nearby leisure or fitness activities around Pollo Tropical?
Fred Astaire Dance Studios offers dance classes and gym facilities close to Pollo Tropical, perfect for combining a meal with some fitness and fun.