Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I’ve been coming to this McDonald’s on Hinson Avenue for years, and it’s honestly frustrating to see how much it has gone downhill. The customer service used to be decent, but lately it’s been consistently terrible.
The new crew seems very unprofessional. Employees are more focused on chatting and walking around than actually doing their jobs. I even saw two younger employees coming in and out of the kitchen acting like they were playing around, not dressed properly and clearly not taking their roles seriously.
On my most recent visit, I was told to sit and wait for my food. After 25 minutes of waiting outside, no one brought anything. I went inside to ask about my order, and at first, I was completely ignored. Eventually, a young employee helped me, but they hadn’t even started preparing my food yet. After already waiting 25 minutes, I had to wait another 15 minutes inside.
That’s completely unacceptable. I don’t know what happened to the previous management, but the current team is poorly organized and lacks professionalism. If things don’t improve, this location is going to lose a lot of long-time customers like me.
AP
Amanda E Palmer
Mar 29, 2026
3.0
Other than the restaurant being kind of dirty, the service was great
KP
Karina Persaud
Mar 24, 2026
4.0
Super long drive-thru and had to ask for sauces I ordered.
AC
alien yero camejo
Mar 8, 2026
3.0
Burgers quality lower than expected, as well as chicken nuggets. Service is good.
What are the operating hours for McDonald's in Haines City, FL?
McDonald's in Haines City is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 317 Hinson Ave features a 24/7 drive-thru.
Can I order McDonald's for delivery or pickup through an app?
Yes, you can order via the McDonald's App available on iOS and Android, or online through their delivery website.
What payment methods are accepted at this McDonald's?
The location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 317 Hinson Ave, Haines City, FL 33844, USA.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options near McDonald's at 317 Hinson Ave?
Yes, Burger King is a nearby fast food and burger restaurant offering alternative dining options in the area.
What nearby amenities can help if I need car rental or repairs around McDonald's?
Nearby you can find Enterprise Rent-A-Car for vehicle rentals and A4dable Rides for automotive repairs and services.
Are there any nearby places for insurance services around this McDonald's?
Yes, there are several insurance service agencies nearby including 1st Class Insurance Services, Cathy Boyd's Insurance, Teresa Connell, and Farmers Insurance - Lorna Wilson.
Is there a lake or recreational area near McDonald's where customers might visit before or after dining?
Yes, Lake Elsie is a nearby lake, providing a pleasant spot for recreation near the McDonald's location.
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