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Wendy's

3.1
(164 reviews)

Business Details

40231 Hwy 27, Haines City, FL
33837, United States
(863) 758-2015

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
40231 Hwy 27, Haines City, FL
33837, United States

Hours

Reviews

3.1
164 reviews
5 stars
67
4 stars
13
3 stars
11
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for food, even during non-peak hours.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness, many reviews highlighted rude behavior and poor management.

Food Quality

The quality of food varied, with some customers enjoying fresh meals while others received cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in the bathrooms.

AI Ordering Issues

The AI drive-thru system was criticized for being slow and inaccurate, leading to frustration among customers.
  • MT
    Makayla Taggart
    Feb 26, 2026
    1.0
    Worst Wendy’s I’ve ever been to. Rudest workers, dirty, food was terrible.
  • BJ
    bob jordan
    Feb 6, 2026
    1.0
    They want us to use their mobile ordering stalls so they can make their drive thru numbers look good, but their employees are taking up half the parking spots when the rest of the lot is empty. How about leave those for customers and don't be lazy and walk a few extra steps.
  • KK
    Kurt Keach
    Feb 5, 2026
    1.0
    Waiting 30 minutes for a fast food chain that’s brand new?!?
  • AR
    Adriana RG
    Feb 4, 2026
    3.0
    I'm not a fast food lover. It's good but just another fast food place. Maybe if you like this kind of food this can be a good option.
  • NR
    Neelawattie Jenny Ramdhan
    Jan 18, 2026
    1.0
    This drive-thru did not have an actual human working on the drive-through line. I had to speak to AI which was unable to customize my order. I ordered a spicy chicken sandwich meal. After I got my meal, I asked the worker for a sweet chili sauce and she said that the meals no longer comes with sauce that it is 54cents for 1 sauce. This is completely ridiculous and unacceptable Wendy. I don’t understand how Wendy’s expect customers to eat their French fries. Do better Wendy’s. Might as well close your doors. I’m not going to Wendy’s again.

Frequently Asked Questions About Wendy's

Is Haines City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy’s in Haines City?

The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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