At Wendy’s in Haines City, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Haines City, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and in-store.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unprofessional behavior.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold food, poorly prepared items, and even food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and overflowing trash.
CC
Chris Cason
Oct 15, 2025
5.0
Best people great food
JA
Jimmy Rosa Antuna
Oct 12, 2025
1.0
Slowest service of all fast foods in the morning lol. Been waiting for 20 min for them to make Bacon because it wasn't even ready. Literally the only meats on the menu are sausage and bacon, but they don't have it ready... yikes. So much for fast food. 😆
SR
stina rodriguez
Oct 4, 2025
5.0
I love their service! They make sure they get your order correct and very nice. The best Wendy’s I’ve been too.
AW
April Willis
Sep 27, 2025
1.0
Worst customer service ever. We decided to go into the establishment due the long wait in the drive thru. There's no signs letting the customers know that you have to use a kiosk that was almost hidden in store. We stood there waiting to be acknowledged, having to flag an employee down simply to tell us that we need to go to the kiosk behind us so we left. Also when I order online, I'm always missing items I paid for.
RR
Ryan Roberson
Sep 15, 2025
1.0
Definitely the worst Wendy's I've ever been to. It's hilarious how bad they are
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Haines City, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Haines City, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (863) 419-7401.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Haines City Wendy’s serve breakfast?
Yes, this Wendy’s location in Haines City, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Haines City?
The drive-through at Wendy's in Haines City is open Monday to Friday from 6:00 AM to 2:00 AM, and Saturday and Sunday from 7:00 AM to 2:00 AM.
Does the Haines City Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or download the Wendy’s app for easy ordering and access to specials and deals.
What payment methods are accepted at Wendy's in Haines City?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is delivery available from Wendy's near me?
Delivery availability depends on your location. You can check by entering your address on the Wendy's app or at order.wendys.com.
How can I provide feedback or contact Wendy's Haines City location?
You can contact Wendy’s Customer Care via live chat on their Contact page or call 888-624-8140. For direct contact, call (863) 419-7401.
What other dining options are near Wendy's in Haines City?
Nearby dining options include Denny's, Firehouse Subs, R-Place Eatery, Cinnabon, Sonny's BBQ, and Dora's Pizza, offering variety from breakfast to barbecue and bakery items.
Are there convenient services close to Wendy's for travelers?
Yes, near Wendy's you can find Pilot Travel Center for gas and convenience, State Motel for lodging, and U-Haul Neighborhood Dealer for truck rentals, making it convenient for travelers.
What nearby wellness or health services are available around Wendy's?
Nearby wellness services include Rosado Chiropractic and Wellness, Serenity Health Innovations & Wellness, and Aspen Dental for chiropractic, fitness, and dental care needs.
Does this Wendy's location have drive-thru and dine-in options?
Yes, this location offers drive-thru, takeout, delivery, and dine-in services, though it does not have curbside pickup.