Wendy's

3.6
2173 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Haines City, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Haines City, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
35645 Us 27, Haines City, FL
33844, United States

Hours

Reviews

3.6
2,173 reviews
5 stars
895
4 stars
456
3 stars
295
2 stars
133
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and in-store.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unprofessional behavior.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold food, poorly prepared items, and even food safety concerns.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and overflowing trash.
  • CC
    Chris Cason
    Oct 15, 2025
    5.0
    Best people great food
  • JA
    Jimmy Rosa Antuna
    Oct 12, 2025
    1.0
    Slowest service of all fast foods in the morning lol. Been waiting for 20 min for them to make Bacon because it wasn't even ready. Literally the only meats on the menu are sausage and bacon, but they don't have it ready... yikes. So much for fast food. 😆
  • SR
    stina rodriguez
    Oct 4, 2025
    5.0
    I love their service! They make sure they get your order correct and very nice. The best Wendy’s I’ve been too.
  • AW
    April Willis
    Sep 27, 2025
    1.0
    Worst customer service ever. We decided to go into the establishment due the long wait in the drive thru. There's no signs letting the customers know that you have to use a kiosk that was almost hidden in store. We stood there waiting to be acknowledged, having to flag an employee down simply to tell us that we need to go to the kiosk behind us so we left. Also when I order online, I'm always missing items I paid for.
  • RR
    Ryan Roberson
    Sep 15, 2025
    1.0
    Definitely the worst Wendy's I've ever been to. It's hilarious how bad they are

Frequently Asked Questions About Wendy's

Is Haines City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.