Pizza Hut

3.8
314 reviews
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Business Details

35981 Hwy 27, Haines City, FL
33844, United States
(863) 422-5945
https://locations.pizzahut.com/fl/haines-city/35981-hwy-27
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 35981 Hwy 27 in Haines City, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pizza Hut
35981 Hwy 27, Haines City, FL
33844, United States

Hours

Reviews

3.8
314 reviews
5 stars
182
4 stars
41
3 stars
16
2 stars
10
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and disorganization during busy times.

Food Quality

Mixed feedback on food quality; some customers received cold or improperly cooked items, while others praised the taste and freshness.

Management Issues

Several reviews mentioned unprofessional behavior from management, including yelling at staff, which negatively impacted the work environment.

Delivery Problems

Many customers experienced delays and issues with delivery, often citing long wait times and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers reported excellent service and food quality, indicating that experiences can vary significantly.
  • NM
    Niqua Matthews
    2 days ago
    5.0
    Pizza was fresh and ready within minutes.
  • AD
    Ariana Duenas
    Dec 26, 2025
    1.0
    Haines city was busy, I get it.. but they look miserable they acted miserable, they don’t acknowledge or have the FOH handled at all. Rude lady don’t even greet or talk to people with respect. Rude and looks like she hates her job. Don’t treat me like I’m an inconvenience for coming into your place of business. Have the lobby organized with your DoorDash and uber eats pick up and a separate place for in house orders. An hour wait and seeing the employees moving with no sense of urgency and no manager to control things was kind of sad. walked right out
  • CH
    cassidy heft
    Dec 26, 2025
    4.0
    they were super busy there was a manager there who was super stressed and yelled at one of the employees, as a team you should definitely figure out how to handle situations like that. barely got sauce on my bbq wings but i know what it’s like being smack down busy in food service so i can’t complain much.
  • LL
    Lilalah Lovea
    Dec 21, 2025
    1.0
    Disgusting experience. Save your money and do not buy pizza from this location. I received my pizza cold, and when I took a bite, I found a hair in my food. The staff were not wearing gloves or hair nets, which is extremely concerning from a food safety standpoint. I’m not sure how this place is still operating under these conditions. I asked to speak with a manager and have yet to receive any response. Due to the seriousness of this issue, I will be reporting this location to the health department. I highly recommend taking your business elsewhere. The Pizza Hut in Winter Haven consistently has good-tasting pizza and excellent customer service. Address: 500 Overlook Drive. Oh and I left photos and will send these to the health department.
  • LL
    Linda Lopez
    Dec 6, 2025
    4.0
    Pizza is ok
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Frequently Asked Questions About Pizza Hut

What is the address of Pizza Hut in Haines City, FL?

Pizza Hut is located at 35981 Hwy 27, Haines City, FL 33844.

What are the operating hours for Pizza Hut's delivery service?

Pizza Hut delivers from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.