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McDonald's

2.8
(216 reviews)

Business Details

4152 E Johnson Ave, Haines City, FL
33844, United States
(863) 421-1504
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
Come visit us at 4152 E Johnson Ave in Haines City. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4152 E Johnson Ave, Haines City, FL
33844, United States

Hours

Reviews

2.8
216 reviews
5 stars
79
4 stars
10
3 stars
17
2 stars
18
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially during peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and cold food, indicating a consistent problem with order fulfillment.

Customer Service

Feedback indicated a lack of professionalism and rudeness among staff, with several customers expressing dissatisfaction with the service experience.

Cleanliness

While some customers noted the location was clean, others reported dirty dining areas and tables, suggesting inconsistent maintenance.

Food Quality

Several reviews mentioned poor food quality, including cold items and incorrect preparation, leading to a negative dining experience.
  • JT
    Joseph Tessora
    Feb 24, 2026
    5.0
    No service required, no interaction, no one at the front counter. I'm not sure how to rate the experience. I'm adding five stars because the place was clean and I received my order in a timely manner.
  • DF
    Diana M. Febres
    Feb 8, 2026
    1.0
    Ever since I’ve moved here, the service has been consistently horrible. Either staff needs to be retrained or higher-ups need to step in, especially during early mornings and weekends, because this is never ending. On top of that, if you’re a walk-in customer, ordering through the mobile app, or a food delivery driver, expect to wait 30+ minutes for your order. The drive-thru is always prioritized, while everyone else is left waiting. The manager and staff give the same excuse every time: being understaffed. At some point, that stops being an excuse and becomes a management issue.
  • MR
    Mirella Roman
    Feb 7, 2026
    5.0
    Great Team Especially in The Overnight. Thanks to Yolanda, she is a Very Professional Manager. She took care of My Order in The Drive Thru.
  • JM
    Jennifer Martinez
    Feb 4, 2026
    1.0
    Got 6$ spicy mchicken, added cheese. Sized it up to medium. There was no line whatsoever. Chicken was cold as ever for one. (Impossible to be cold if I live Right behind the establishment) no cheese after I asked If the cheese was added. Fries were cold… I just Don’t get it… if you wouldn’t eat it that way, why would you bag something like that up for a customer? You need new staff.
  • EG
    ENGEL GALARZA
    Feb 3, 2026
    1.0
    Went to this location at approx 1000pm. Ordered Quarter pounder with cheese. What i got was a sandwich without a bottom bun. Cheese was melted into box. Also ordered a filet o fish. Instead got a chicken sandwich. When we talked to cashier we got what we ordered. My Quarter pounder with cheese sandwich was cold again. Cheese was hard. Fries were soggy and lukewarm. If you do go to this McDonald's please check your order prior to leaving drive thru window.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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