McDonald's

3.7
2922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
317 Hinson Ave, Haines City, FL
33844, United States

Hours

Reviews

3.7
2,922 reviews
5 stars
1,261
4 stars
617
3 stars
446
2 stars
164
1 star
434

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with incorrect orders, missing items, and poor communication from staff.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared meals.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, particularly in handling complaints.

Cleanliness

Some customers noted cleanliness in the restaurant, while others pointed out areas needing improvement.

Long Wait Times

Many customers experienced long wait times in both drive-thru and in-store service.
  • ZA
    Zak Alcorn
    1 day ago
    5.0
    I really had a good morning because of the great breakfast and service the team at McDonald's provided. My sandwiches were very good. Top quality.
  • SP
    Stacia Prieto
    Jan 4, 2026
    1.0
    Went through the drive through as I usual because my son is autistic and he loves his fries and nuggets and the drive through girl gave me my drinks with a cup holder and I didn't need it to begin with so I tried to give it back to her and she says she couldn't take it back but I didn't need it to begin with she could have easily thrown it in the garbage but instead gave me something I didn't need and had no room for and gave me a problem for a problem she caused herself come on McDonald's get it together ask before you put the drinks in a cup holder some people don't need them at all.....
  • JC
    Joseph Capellini
    Dec 19, 2025
    1.0
    There is a few differences between hot and honey mustard.
  • DP
    Debra Porter
    Dec 10, 2025
    3.0
    Haines City KFC definitely needs a makeover. See black stuff under the windows. Tried the pot pie. It was ok but on the thick side. I would like to have more gravy. Not sure if their were 3 small pieces of chicken. I can say I tried it.
  • RO
    Ramon Ortiz
    Dec 9, 2025
    1.0
    Drive thru lines lack correct signage. Dive thru not taking card. Waste of time getting in line, ordering and waiting to be told it's cash only this morning. Could've said that before I ordered my meal. Not happy this morning.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Haines City, FL?

McDonald's in Haines City is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 317 Hinson Ave features a 24/7 drive-thru.