McDonald's

3.7
3350 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
36204 US Hwy 27 N, Haines City, FL
33844, United States

Hours

Reviews

3.7
3,350 reviews
5 stars
1,508
4 stars
637
3 stars
511
2 stars
206
1 star
488

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor service.

Food Quality

Inconsistent food quality; several customers experienced cold or improperly prepared food, while others enjoyed fresh and hot meals.

Cleanliness

The restaurant is generally reported as clean, with some customers noting well-maintained facilities.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding meal deals.
  • NW
    Neal Walker
    1 day ago
    1.0
    Sloooow counter service. No one at the counter initially. Didn’t give me a receipt or order #. Almost no one there and it took 15 minutes to get a cup of coffee. Served several others meals that came in after me. Had to ask someone else for coffee. No courtesy and no apology for the wait!
  • TR
    Thierry Read
    Dec 29, 2025
    4.0
    Access can be a pain but parking is available and customer service was ok. They had a meal deal happening when Iwent but I found the cheeseburger a little too salty for me for some reason... There is definitely no atmosphere at a fast food, so I won't quote on that !
  • BC
    Budd C
    Dec 22, 2025
    1.0
    No coke products, nothing available because the drink machine was broken. Got the best in nasty attitudes when I asked about coke. 32 dollars in food with no coke products great business model.
  • JQ
    Jonny Quest
    Dec 20, 2025
    2.0
    So what really happened to mcdonald's? I swear man I used to be able to get four meals for less than 30 bucks I just ordered four meals and four biscuits and it came out to $75 I took out the four biscuits and my price went down to 48.00 I tell you for the amount of money you spend at any fast food restaurant you could definitely just go to a restaurant and enjoy a real deal meal McDonald's is tripping and I say we should all start saving our money from this expensive franchise food and treat your family to something really good. I ordered sausage egg and cheese biscuits with bacon and they forgot to put the sausage in the sandwich. We're just giving away our money with McDonald's.
  • CM
    Corey Muser
    Dec 20, 2025
    5.0
    Peter went above and beyond to ensure that we were well taken care of. He personally made sure that the food was separated for easy access, double checked with us that all the food was present and ensured we were happy before we left.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Haines City, FL is open 24 hours a day, 7 days a week.

Is the drive-through service available at all times?

Yes, the drive-through is open 24/7 at this McDonald's location.