Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
3,331 reviews
5 stars
1,497
4 stars
636
3 stars
508
2 stars
205
1 star
485
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported inconsistent service speed, with some experiencing long wait times in the drive-thru and others noting quick service.
Food Quality
Feedback on food quality varied, with some customers receiving cold or improperly cooked items, while others praised the freshness of their meals.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained bathrooms and dining areas.
Customer Service
Customer service experiences were mixed, with some staff being described as friendly and helpful, while others were reported as rude or inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication during the ordering process.
- IHImmjör Huckleberry4 days ago5.0I usually don't bother leaving a review however, two AMAZING employees went above & beyond the call of duty this evening, and I wanted to let it be known. There I was having technical issues with this WONDERFUL mobile app (that has 0 flaws and is SO easy to work) with regards to placing a normal order and using one of the free/promo codes. As my frustration started to peak, two pleasant young ladies(at different times), greated this salty veteran with a nice smile and helped with placing my mobile order. BIG shout out to Susana AND Jeydiliz! It's not to often you find REAL Customer Service these days. ¡Señoritas, muchisimas gracias! ¡Felices Fiestas!
- MMMaggieNov 16, 20255.0One of the better ones actually. There was a cashier who was on the cash register and was polite. Order cane fast. Easy day
- JIJames Vera IIINov 2, 20251.0I ended up getting food poisoning from the crispy chicken sandwich I got last night and threw it all up this morning definitely don't eat from here that's my recommendation
- ASAlan SensemanOct 31, 20251.0Wanna charge me $.30 for big Mac sauce what’s next charge me $.30 for ketchup and mustard never going back to this one again I don’t care if I’m starving you start charging me for this crap McDonald’s you lost my business
- ALAlisha LozanoOct 28, 20251.0First day of grand opening went to go get some dinner for me and my son went through the drive-through. The speed was great but they don’t repeat the order back to you. They’re sloppy with the way they serve the bag and it’s just a silent atmosphere. that’s definitely not what McDonald’s used to be especially from when I was a kid I mean granted they already took out the playground so what should we expect anymore?
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's in Haines City, FL is open 24 hours a day, 7 days a week.
Is the drive-through service available at all times?
Yes, the drive-through is open 24/7 at this McDonald's location.
Can I get food delivery from this McDonald's?
Yes, McDelivery is available 24 hours a day, and you can order online through their delivery link.
What mobile apps can I use to order from this McDonald's?
You can use the McDonald's App available on iOS and Android to place orders.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 36204 US Hwy 27 N, Haines City, FL 33844, USA.
What can customers do nearby after visiting McDonald's?
Customers can visit nearby places like Maxcy Plaza shopping center for retail, Dairy Queen for ice cream, or enjoy some Mexican food at Fiesta Mexicana Restaurant.
Are there other food options close to McDonald's?
Yes, other nearby eateries include Papa Johns Pizza, Subway sandwich shop, Crabs Factory seafood restaurant, and All Star Grill.
How can public services and stores around McDonald's help customers?
Nearby services like Polk County Motor Vehicle office help with transportation needs, while Metro by T-Mobile and Cricket Wireless provide mobile phone services.