Business Details
About
Mexican Restaurant
Chipotle Haines City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
386 reviews
5 stars
160
4 stars
58
3 stars
16
2 stars
23
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of assistance from management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold meals, undercooked rice, and incorrect orders.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with complaints about unsanitary conditions and messy dining areas.
Portion Sizes
Customers frequently noted that portion sizes were small and inconsistent, leading to dissatisfaction with the value for money.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
- SLShay L2 days ago5.0To the employee who worked the chipotle lane on Nov 21st at 6pm, girl… yes. Order was packed and made right. We had a larger order and nothing was missed. In the past the lane can be hit or miss. Will definitely be back!
- ATAnderson Tovar5 days ago5.0Truly amazing service! 5 Start rating for Lexi and Floor
- CCCaden ConwayNov 4, 20255.0Chris and Sierra are excellent workers here I think yall should give em a raise great people smiles and the best service there because of them two 100000000000/10
- ATAmara ThompsonNov 3, 20251.0You can’t get ahold of people over the phone. It’s just a robot that talks and says the same thing.
- FRFelipe Machado RossatoOct 27, 20251.0The place was dirty, the trash cans were full. I asked to change my protein because they got it the option that I didn’t asked for, and I got less rice and beans than in the first bowl. Some fountain drinks were without the syrup, only with the water.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Haines City offer?
Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Haines City?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Haines City?
The restaurant is located at 35654 US 27 N, Polk, Haines City, FL 33844, USA.
How can I contact Chipotle Mexican Grill in Haines City for inquiries or orders?
You can contact them via phone at +1 863-758-4029 or email at FL.4657.HainesCity@chipotle.com.
Does Chipotle offer online ordering for the Haines City location?
Yes, you can order online through their website or Chipotle's app via the provided links.
Is Chipotle Mexican Grill in Haines City involved in any sustainability or ethical sourcing practices?
Yes, Chipotle prioritizes using real ingredients sourced from farms practicing humane and sustainable farming, in line with their 'Food with Integrity' principles.
Which nearby automotive services can I find close to Chipotle Mexican Grill in Haines City?
Nearby automotive services include S&S Tire for tire repair, AutoZone for parts and accessories, and U-Haul Neighborhood Dealer for truck rentals.
What dining options are available near Chipotle Mexican Grill in Haines City?
Nearby dining options include Zaxby's (chicken restaurant), Sonny's BBQ and Sonny's Bar-B-Q for barbecue, Cinnabon for sweet treats, Firehouse Subs for sandwiches, and Denny's for breakfast and brunch.
Are there any nearby services for car care and detailing near Chipotle Mexican Grill?
Yes, A+ Pressure Washing and Detailing Services offers car wash and auto detailing close to Chipotle.
What nearby facilities could be useful if I am visiting Chipotle Mexican Grill in Haines City?
Nearby facilities include Pilot Travel Center for fuel and convenience shopping, and community centers like the Northeast Polk Chamber of Commerce.