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Brand Certified

Arby's

4.1
(707 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
35985 Us Hwy 27n, Haines City, FL
33844, United States

Hours

Reviews

4.1
707 reviews
5 stars
388
4 stars
171
3 stars
60
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

The quality of food is inconsistent, with some customers praising it while others report cold or poorly prepared items.

Service Speed

Drive-thru and in-store service is often slow, with multiple complaints about long wait times.

Customer Service

Customer service experiences vary widely; some employees are praised for their friendliness and helpfulness, while others are criticized for poor attitudes.

Cleanliness

The restaurant is generally noted for being clean, contributing positively to the dining experience.

Menu Variety

Customers appreciate the variety of menu options, particularly the roast beef and fish sandwiches, but some express disappointment over unavailable items.
  • ES
    edwin strausser
    Feb 24, 2026
    4.0
    Clean location, drive thru was fast. The attendant at the drive thru was friendly and actually focused on her job and on serving me, the customer.
  • AA
    Angeline Angeline
    Feb 22, 2026
    5.0
    Arby's always have great food. We love their Greek Gyros
  • JS
    Jose Santiago
    Feb 19, 2026
    1.0
    Ridiculous wait time for the drive thru like 30 minutes are you for real
  • DM
    DAWN MARA
    Feb 13, 2026
    1.0
    It was so cold in the dinning room, you couldn't enjoy your meal
  • BO
    Benjamin Matos Ocasio
    Feb 12, 2026
    5.0
    Came here after being suggested the Jamocha shake. Ordered the Smokehouse Brisket sandwich with the Curly Fries and as mentioned, the Jamocha Shake. Every single item was delicious, but that Jamocha Shake, uuu uuu, that was another level of good. Thick, and perfectly made. Curly fries were crispy and seasoned correctly. Smokehouse Brisket, was very flavorful, but what I loved the most, it was saucy. Great first experience at Arby's.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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