Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Feedback varied on food quality, with some praising hot and fresh meals while others complained about cold or poorly prepared food.
Staff Behavior
While some customers noted friendly and helpful staff, others reported poor customer service and unprofessional behavior.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it while others noted issues.
MJ
Mo Jackson
6 days ago
1.0
Stopped by there one Sunday morning early, not busy but it was slooooow, they messed up multiple orders and everyone was leaving shaking their head. I was going to keep my comments to myself, but today I went through on my bicycle. The lady behind me pulled up because the sensor wouldn’t pick me up, I ordered got to the window and paid for rhe lady behind me to thank her. Manager comes to the window and says in the future you have to come in we don’t serve bikes through the drive through. She has a lot more to worry about than bikes in the drive through.
JA
Joshua Anderson
Jan 4, 2026
1.0
Needs a better staff
MM
Morgan
Jan 1, 2026
1.0
This is a sad excuse. Even for McDonald’s. The lobby remodel closed off the kitchen from the rest of the lobby. There are no working menu display screens or employees available to greet or take orders. They have one self kiosk and one half is broken. No receipt paper or table numbers. No music in the lobby. Just constant alarms beeping that are never turned off. Just a sad place to be in our modern world.
SS
SWAFFORD ADVENTURE MEDIA S.A.M.
Dec 27, 2025
1.0
Well where do we start? I understand that my visit was the day after Christmas..but we all still have a job to do!
#1. We were never waited on from the counter. Everyone was in the back. So we decided to order through our App. We place the order and it was confirmed. We wait more. The whole experience was 35 plus minutes. We finally received our order and was on our way. We found a nice place to park with a beautiful view and picnic table. Mind you, I had looked in the bag to make sure the right items were present.
When we emptied the bag and opened the items, we seen that we did not receive what we had ordered. One of the drinks we had received was not any good at all and had te be thrown away. Try harder McDonald’s, I know you can do it!
ZW
Zack W
Dec 11, 2025
3.0
My food was incorrect, cold, and the fries had NO salt, instead of the extra salt I requested. I went to get it replaced, and it took about 10 minutes before a worker noticed me standing at the register. I called out as politely as I could, but they never responded. The replacement food was still cold. There were maybe 3 orders at the time, including the drive thru, which were all very small.
I like McDonald's, so I will try this location again in the future, and update if it is better next time.
What are the regular operating hours for McDonald's at 201 Gulf Breeze Parkway?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery service is available every day from 6:00 AM to 10:30 PM.
Until what time is the drive-through service available?
The drive-through is open daily from 6:00 AM to 11:00 PM.
What delivery and pickup options does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
Where can I order food online for this McDonald's?
You can order from McDonald's online at https://mcdonalds.order.online/business/-5579 or use their official McDonald's app available on iOS and Android.
Can you suggest some nearby coffee shops where I can go before or after my visit to McDonald's?
You might want to visit nearby coffee spots like Gulf Breeze Shop, Scooter's Coffee, or Tropical Smoothie Cafe, all within close proximity to McDonald's.
Are there other fast food options near McDonald's?
Yes, nearby you can find Taco Bell and SUBWAY, which are convenient alternatives if you're looking for different fast food choices.
What amenities near McDonald's could be useful if I'm visiting the area?
Nearby amenities include Breeze Mart Inc for groceries and gas, Coin Connection Bitcoin ATM for cash needs, and nearby hotels like Innisfree Hotels if you're staying overnight.