Numerous customers reported that the Dairy Queen location is now a Wendy's, leading to frustration and confusion regarding directions and availability.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Inconsistent Hours
Customers frequently noted discrepancies between posted hours and actual closing times, often finding the location closed when it should have been open.
Food Quality
While some customers enjoyed the ice cream and certain food items, there were multiple complaints about food quality, including incorrect orders and items being unavailable.
NG
Norm Guivens
Oct 12, 2025
5.0
I had considerable difficulty finding the Dairy Queen with the directions provided by Google Maps because this building is now a Wendy's -- NOT a Dairy Queen. But the service was very good, the place was clean, and the food was what one would expect at Wendy's. I just had to settle for a Frosty instead of a Dairy Queen treat.
JM
J M
Aug 7, 2025
1.0
This is a wendys
Edit: I guess you have an automated response, because the location you say your Dairy Queen is it is a wendys currently.
NW
Nicole Williams
Aug 12, 2019
4.0
Friendly staff! Great service. Although it stinks in lobby like sewer problems. Drive through if you can.
It is located at 20 Daniel Dr, Gulf Breeze, FL 32561, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The store is open from 10:00 AM to 9:00 PM Monday through Friday and Sunday, and from 10:00 AM to 10:00 PM on Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it has a drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, restrooms, and is wheelchair accessible.
How can customers get exclusive deals from Dairy Queen Grill & Chill?
Customers can download the Dairy Queen app for exclusive deals.
What are some nearby places I can visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can visit the Synovus Bank for financial services, Shan Kishi Japanese Hibachi for Asian cuisine, and Gibson Girl - Gulf Breeze for women's clothing and gifts.
Where can I find medical care near Dairy Queen Grill & Chill?
There are several pediatrician offices nearby including Jessica R. Tate, MD, Brandy J. Boutin, MD, and Ascension Sacred Heart Pediatric Care Center at Gulf Breeze.
Are there other ice cream shops near Dairy Queen Grill & Chill?
Yes, Marble Slab Creamery is a nearby ice cream shop you can visit.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
Amenities include free WiFi, restrooms, booster and high chairs, parking, and mobile deals through their app.