Numerous customers reported that the Dairy Queen location is now a Wendy's, leading to frustration and confusion.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Inconsistent Hours
Customers frequently noted discrepancies between posted hours and actual closing times, often finding the location closed when it should be open.
Food Quality
While some customers enjoyed the ice cream and certain food items, there were complaints about food quality, including incorrect orders and items being served cold.
Cleanliness and Atmosphere
The restaurant was generally described as clean, with some positive remarks about the outdoor seating and drive-thru experience.
NG
Norm Guivens
Oct 12, 2025
5.0
I had considerable difficulty finding the Dairy Queen with the directions provided by Google Maps because this building is now a Wendy's -- NOT a Dairy Queen. But the service was very good, the place was clean, and the food was what one would expect at Wendy's. I just had to settle for a Frosty instead of a Dairy Queen treat.
JM
J M
Aug 7, 2025
1.0
This is a wendys
Edit: I guess you have an automated response, because the location you say your Dairy Queen is it is a wendys currently.
BR
Blu Ruth
Jun 20, 2025
1.0
This is Wendy’s….. ARE YOU KIDDING ME
TK
Troy Kelly
Jun 11, 2025
1.0
This is a Wendy’s not a DQ
MM
Mary McCloskey
Jul 13, 2020
5.0
Never have time to take photos as it's gone so fast! I used to only get this treat as a kid on a road trip so having one in the area is a real joy for me.🙂 Always quick service and HOT food!🍟🍔🍴🍽 Their six dollar meal deals are hard to beat as I always want a drink && an ice cream.🥤🥃🍦🍨I have never had an issue here so far in the year I have been going.. Employees are always polite and it hasn't been an issue to customize any orders. (No onions, extra sauces, that kind of thing.) Their queso dip is ALL YOU NEED TO DIP YOUR FRIES IN.. IT'S HEAVENLY😇😇In a convenient location to grab a bite after a long day at the beach with drive thru and outdoor seating. Very clean interior and parking lot🧹🧽🧼 Great place to have a quick and cheap lunch date with your significant other or kids🥰😍 We grab it to go and watch a Netflix flick in our car in their parking lot.🎥🎟
It is located at 20 Daniel Dr, Gulf Breeze, FL 32561, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The store is open from 10:00 AM to 9:00 PM Monday through Friday and Sunday, and from 10:00 AM to 10:00 PM on Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it has a drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, restrooms, and is wheelchair accessible.
How can customers get exclusive deals from Dairy Queen Grill & Chill?
Customers can download the Dairy Queen app for exclusive deals.
What are some nearby places I can visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can visit the Synovus Bank for financial services, Shan Kishi Japanese Hibachi for Asian cuisine, and Gibson Girl - Gulf Breeze for women's clothing and gifts.
Where can I find medical care near Dairy Queen Grill & Chill?
There are several pediatrician offices nearby including Jessica R. Tate, MD, Brandy J. Boutin, MD, and Ascension Sacred Heart Pediatric Care Center at Gulf Breeze.
Are there other ice cream shops near Dairy Queen Grill & Chill?
Yes, Marble Slab Creamery is a nearby ice cream shop you can visit.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
Amenities include free WiFi, restrooms, booster and high chairs, parking, and mobile deals through their app.