Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
406 reviews
5 stars
205
4 stars
64
3 stars
38
2 stars
22
1 star
77
What are people saying?
AI-generated from recent customer reviews
Location Issues
Customers frequently reported that the business is no longer a Dairy Queen, but a Wendy's, leading to confusion and frustration.
Service Quality
Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Inconsistent Hours
Numerous customers expressed frustration over the business's inconsistent operating hours, often finding it closed during posted hours.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and food not meeting expectations.
Positive Experiences
Despite the issues, some customers praised the ice cream and specific menu items, noting good experiences with certain staff members.
CM
Chris Miller
6 days ago
1.0
Drove there to get blizzard. No update to say it is closed.
NG
Norm Guivens
Oct 12, 2025
5.0
I had considerable difficulty finding the Dairy Queen with the directions provided by Google Maps because this building is now a Wendy's -- NOT a Dairy Queen. But the service was very good, the place was clean, and the food was what one would expect at Wendy's. I just had to settle for a Frosty instead of a Dairy Queen treat.
NW
Nicole Williams
Aug 12, 2019
4.0
Friendly staff! Great service. Although it stinks in lobby like sewer problems. Drive through if you can.
It is located at 20 Daniel Dr, Gulf Breeze, FL 32561, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The store is open from 10:00 AM to 9:00 PM Monday through Friday and Sunday, and from 10:00 AM to 10:00 PM on Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it has a drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, restrooms, and is wheelchair accessible.
How can customers get exclusive deals from Dairy Queen Grill & Chill?
Customers can download the Dairy Queen app for exclusive deals.
What are some nearby places I can visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can visit the Synovus Bank for financial services, Shan Kishi Japanese Hibachi for Asian cuisine, and Gibson Girl - Gulf Breeze for women's clothing and gifts.
Where can I find medical care near Dairy Queen Grill & Chill?
There are several pediatrician offices nearby including Jessica R. Tate, MD, Brandy J. Boutin, MD, and Ascension Sacred Heart Pediatric Care Center at Gulf Breeze.
Are there other ice cream shops near Dairy Queen Grill & Chill?
Yes, Marble Slab Creamery is a nearby ice cream shop you can visit.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
Amenities include free WiFi, restrooms, booster and high chairs, parking, and mobile deals through their app.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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