Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
Several customers complained about cold or poorly prepared food, including burnt items and stale products.
Staff Attitude
Feedback indicated a lack of professionalism and motivation among staff, with many customers noting unhelpful or dismissive behavior.
Management Issues
There were calls for better management and training, as many reviews pointed to disorganization and a lack of accountability among employees.
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TrilleMadeIt
1 day ago
5.0
McDonald’s is my go to for breakfast and I love the customer service, I always feel welcomed everytime I come!
MC
Mark Cameron
Nov 14, 2025
2.0
For at least the 2nd time I've gone to this location, ordered food including a 20 pc mcnuggets, only to look into the bag to distribute the food upon arriving home and discover that while it's clearly printed on the order ticket on the bag, there were absolutely NO NUGGETS!!! My family and I do not eat at McDonald's hardly anymore and only stopped in cause it was on the way home and nobody wanted to cook so getting some mcnuugets is a treat. While I will say that whomever made this grave error in reading was ever so kind as to put in a mcdouble that I didn't order, a mcdouble is not a 20 pc nugget nor does it cost the nearly $10.00 that said nugget costs...... do better Groveland McDonald's..
DV
Dianne Vargas
Nov 12, 2025
5.0
So far so good I haven’t had any issues with this location, I dont eat here too often but when I do I have a good service
AL
Andy Layman
Nov 6, 2025
1.0
I will never be back to this location ever. They literally advertised for those 5 dollar meal deals on the led screen before the menue, and then say they don't offer it. AND won't honor it. IF YOU ADVERTISE FOR IT ON THE LED SCREEN 6 FEET BEFORE THE SPEAKER BOX, HONER IT! I will never be back.
LC
Laura Crespo
Oct 30, 2025
1.0
It’s never a pleasant experience when I come here. Staff always acts like they never wanna be there. The drive-through line is always so long because the workers take forever in the drive-through. Every-time time you ask for sauce, they never put it in the bag and then when you ask for the sauce, they act like ur a nuisance to them. I get it having a fast food job as a teenager sucks but the service here is absolutely ridiculous. I’ve never seen them smile I’ve never seen anyone have a good attitude. Only reason why I come to this location is because it’s convenient to where I live but honestly after today there’s just so many better places you can go to. Hell, Taco Bell around the corner have better employees and service than this place.