Dunkin'

Reviews

• CR

  Carlos Ruiz

  Jan 4, 2026
  1.0
  They made me the incorrect drinks, gave me an iced coffee when I asked for a hot. No big deal they fixed it but I also told them that I asked for a splash of cream and it to be very little because the iced coffee was very light tan. I let her know it was supposed to be it and a splash of cream. She handed me a hot coffee the same exact color. I told her this looks the same. She said the French vinalla flavored coffee was colored that way. I'm not sure how black coffee doesn't come out black? Won't go back to this one. I have never had this issue at any other Dunkin.
• BH

  Barrett Hofstetter

  Jan 2, 2026
  1.0
  Employees are extremely rude. When an item is discontinued at their store they act like the customer should already know that information. Would recommend buying from the race trac down the road
• CP

  Corey powers

  Dec 30, 2025
  3.0
  Staff are always friendly and helpful. However every time we order food to go there is an issue. Recently it’s been asking for a toasted bagel only to get home to a cold untoasted or barely toasted bagel. It’s frustrating and even though we’ve brought it up 5-7 times this year alone it still keeps happening. What’s the point of ordering food just to have to stop somewhere else or go home and cook anyway. Please rectify this issue as it’s been an ongoing incident.
• IH

  Ian Hwang

  Dec 18, 2025
  5.0
  This has been the nicest customer service I’ve ever got in a Dunkin’ Donuts anywhere in the world. I don’t even write reviews for places like this, but I felt compelled to.
• HH

  H

  Nov 30, 2025
  1.0
  Black female in drive through was very aggressive. She heard my food order wrong and that's ok however when I got to the window to let her know she banged her fist on the counter and started getting aggressive verbally and clearly physically. Legit had my kids in the vehicle and had to explain to them we don't behave like that. I work in customer service and this behavior is unacceptable. No ownership on her part of screwing up my order. I had to keep checking in with her and asking what are you doing? Why do you need my card again? The Team lead or manager came over to assist her because she did not know what she was doing and he hit some numbers on the screen and didn't say a word to me or her on her disturbing actions towards me. What happened to talking accountability for your actions (your employee screwing up my order) and owning the situation?? Food ended up being hard and coffee not made correctly. I suggest avoiding this place before she gets aggressive again and possibly puts her hands on you!

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