Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
275 reviews
5 stars
121
4 stars
53
3 stars
34
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, unprofessional staff behavior, and frequent mistakes with orders.
Food Availability
Many reviews highlighted that the location often runs out of key menu items, including ice cream and burgers.
Cleanliness
Several customers noted that the dining area was dirty, with unclean tables and overflowing garbage.
Staff Attitude
Feedback indicated a lack of friendliness and professionalism among staff, with some customers experiencing rude or indifferent service.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- JBJoseph BarnettDec 29, 20255.0We stopped about every 6 weeks. I love the double cheese delux burgers, although one patty would be better. So good we don't need high calorie, sugared ketchup or sauces. Friendly, country service. Thanks.
- SHSusan HillAug 8, 20251.0I can't even tell you how the food was because we left & never got any. It is 1:45pm on Friday, August 8th. I bought expensive gas & my husband went inside to get some ice cream. As he was getting into the line a customer walked out without any food. NO one was behind the counter because the employee was sitting at a table talking on her personal phone having a personal conversation. My husband was waiting to see if she would get up to help him & two other people in line. She finally told the person on the phone she better get back to work. She got up & walked over to the convenient store & came back still on the phone. When the people in the line saw her come back but not get behind the DQ counter they all left. You should probably check your sales at this location. They should be great sales being with a gas station which is right off I-10 but not with that employee. VERY DISAPPOINTING that she couldn't even do her job. You really need to do better DQ. I DO NOT RECOMMEND this location!!!! Don't waste your time.... You won't get any food.
- SHSteve HartFeb 7, 20174.0Better than most. They get a lot of interstate traffic and are always busy, but timely. We stop here frequently and have never been disappointed.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2458 SW US 221, Greenville, FL 32331-3114, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 9:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and soft-serve ice cream cones.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, good for kids, and offers high chairs and wheelchair accessibility.
Does Dairy Queen Grill & Chill have restroom facilities for customers?
Yes, restroom facilities are available for customers.
How can I place an order ahead of time at Dairy Queen Grill & Chill?
You can order online through their pickup order link at https://www.dairyqueen.com/en-us/order/pickup/n/43203/.
Are there any exclusive deals available at Dairy Queen Grill & Chill?
Yes, you can download their app for exclusive deals.
Are there other food options nearby Dairy Queen Grill & Chill?
Yes, Orange Julius, another fast-food restaurant, is nearby, providing more choices for dining in the area.
What nearby services might be useful when visiting Dairy Queen Grill & Chill?
Western Union offers money transfer services nearby, which can be convenient for customers handling financial transactions before or after their visit.
Where can customers get fuel or convenience items near Dairy Queen Grill & Chill?
Mobil gas station and convenience store is nearby, offering fuel and other essentials for travelers or locals visiting Dairy Queen.