Service Quality
Numerous customers reported extremely long wait times, with many waiting over 30 minutes for their orders, and some leaving without being served at all.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Staffing Issues
Many customers noted that the location appeared understaffed, with only one or two employees working, which contributed to the slow service and lack of attention.
Cleanliness and Maintenance
Several reviews mentioned that the location was run down, with broken order screens and unsanitary conditions, impacting the overall customer experience.
Customer Service
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored or treated rudely.