Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
1,734 reviews
5 stars
785
4 stars
327
3 stars
183
2 stars
112
1 star
327
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as small portions, overcooked or undercooked items, and poor preparation of rice and beans.
Customer Service
Service quality varied significantly; some staff were friendly and attentive, while others were rude and disorganized, leading to negative experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
Pricing Concerns
Several reviews mentioned that prices have increased while portion sizes have decreased, leading to perceptions of poor value.
- MMMichael MunozDec 29, 20255.0Some how the chickens are getting smaller a chicken leg looks more like a thumb Some times overcooked and other under
- KOKayleigh OteroDec 20, 20251.0Undercooked, nasty food. This place has really gone downhill.
- WRWinston RodriguezDec 16, 20254.0This Pollo Tropical served so little Ropa Vieja on my topped Tostones that I actually stayed hungry. I usually got stuffed when I order Topped Tostones with Ropa Vieja, but not in this location.
- ARAlbert RosadoDec 16, 20253.0The food is good, the staff needs to take better care of the customers
- PVPedro ValenteDec 7, 20252.0Just ordered the churrasco regular portion and it only came with literally 5,6 tiny strips of steak. This ain't it. Last week I went to the location in royal palm and they game me wrong order. I only noticed when I got home. I should be entitled to a refund
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours of Pollo Tropical in Greenacres, FL?
Pollo Tropical in Greenacres, FL is open daily from 10:30 AM to midnight.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery with hours from 10:30 AM to 11:30 PM every day.
Where is Pollo Tropical located in Greenacres, Florida?
Pollo Tropical is located at 6704 Fores Hill Blvd, Greenacres, FL 33413, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American cuisine, focusing on fresh citrus marinated chicken and traditional dishes with a creative twist.
Does Pollo Tropical accept credit card payments?
Yes, Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as mobile NFC payments and debit cards.
Is there outdoor seating available at Pollo Tropical?
Yes, Pollo Tropical offers outdoor seating for guests.
Are there options for vegetarians at Pollo Tropical?
Yes, Pollo Tropical serves vegetarian dishes alongside their other menu options.
Can I get curbside pickup or contactless delivery from Pollo Tropical?
Yes, Pollo Tropical provides both curbside pickup and no contact delivery services.
What notable places are near Pollo Tropical in Greenacres?
Nearby notable places include Applebee's Grill + Bar, McDonald's, Walgreens, and the Woodbridge Plaza shopping center, offering options for dining, shopping, and pharmacy needs that customers might visit before or after their meal.
Are there convenient transportation or ATM options near Pollo Tropical?
Yes, there are multiple ATM options nearby including Truist - ATM, Wells Fargo ATM, and The Exchange Network, which can be useful for customers accessing Pollo Tropical.
What automotive services are available near Pollo Tropical?
Near Pollo Tropical, customers can find automotive services like Mobil gas station, Exxon & Mobil Stations convenience stores, and Valvoline Instant Oil Change for vehicle needs before or after visiting the restaurant.