Brand Certified
Pollo Tropical
3.7(1750 reviews)
Certified by Pollo Tropical • Feb 22, 2026
Business Details
6704 Fores Hill Blvd, Greenacres, FL
33413, United States
Certified by Pollo Tropical • Feb 22, 2026
(561) 434-9665
Certified by Pollo Tropical • Feb 22, 2026
https://locations.pollotropical.com/fl/greenacres/6704-fores-hill-blvd
Certified by Pollo Tropical • Feb 22, 2026
About
Certified by Pollo Tropical • Feb 22, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Feb 22, 2026
Hours
Certified by Pollo Tropical • Feb 22, 2026
Reviews
3.7
1,750 reviews
5 stars
795
4 stars
330
3 stars
184
2 stars
113
1 star
328
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers noted inconsistencies in food quality, with reports of undercooked and overcooked items, as well as small portion sizes.
Customer Service
Service quality varied significantly; some staff were praised for being friendly and efficient, while others were criticized for rudeness and poor order handling.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and the need to double-check their orders before leaving.
Pricing Concerns
Several reviews mentioned rising prices and perceived poor value for the amount of food received.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported issues with unsanitary conditions and lack of attention to cleanliness.
- PEPablo Esquivel1 day ago2.0This place was rather disappointing, the service was very slow even though it was not that busy. I placed an online order so it should have been ready at the allocated time given, that was not the case. I had to wait and considering it wasn't busy I was a little puzzled as to why? Aside from that the food was very dry and overcooked and honestly nit much flavor. Items were missing from my order even though I asked the young lady if everything was there; she assured me it was. For a first time experience, not good at all. I won't be returning and surely do not recommend this place.
- RHRebekah HenzFeb 17, 20265.0Yummmm always
- YFYugsana fernandezFeb 17, 20265.0Siempre compro desde el carro. Pocas veces he entrado pero siempre es un buen ambiente. Comida criolla muy sabrosa. Buenos precios. Siempre hay parqueo.
- PMpaula mayJan 24, 20261.0Every single time I go there they make a mistake went there today asked for white meat. They gave me dark meat. I called. They said they need a receipt while I didn’t get one, but that’s OK cause next time I go when they make it I’m gonna make them open it up and look inside and make sure I have my stuff because really they suck.
- SSScott SJan 22, 20265.0This location always has fresh chicken. Also, tonight the young man named Benjamin, who was outside taking orders, was especially cheerful and courteous.
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours of Pollo Tropical in Greenacres, FL?
Pollo Tropical in Greenacres, FL is open daily from 10:30 AM to midnight.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery with hours from 10:30 AM to 11:30 PM every day.
Where is Pollo Tropical located in Greenacres, Florida?
Pollo Tropical is located at 6704 Fores Hill Blvd, Greenacres, FL 33413, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American cuisine, focusing on fresh citrus marinated chicken and traditional dishes with a creative twist.
Does Pollo Tropical accept credit card payments?
Yes, Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as mobile NFC payments and debit cards.
Is there outdoor seating available at Pollo Tropical?
Yes, Pollo Tropical offers outdoor seating for guests.
Are there options for vegetarians at Pollo Tropical?
Yes, Pollo Tropical serves vegetarian dishes alongside their other menu options.
Can I get curbside pickup or contactless delivery from Pollo Tropical?
Yes, Pollo Tropical provides both curbside pickup and no contact delivery services.
What notable places are near Pollo Tropical in Greenacres?
Nearby notable places include Applebee's Grill + Bar, McDonald's, Walgreens, and the Woodbridge Plaza shopping center, offering options for dining, shopping, and pharmacy needs that customers might visit before or after their meal.
Are there convenient transportation or ATM options near Pollo Tropical?
Yes, there are multiple ATM options nearby including Truist - ATM, Wells Fargo ATM, and The Exchange Network, which can be useful for customers accessing Pollo Tropical.
What automotive services are available near Pollo Tropical?
Near Pollo Tropical, customers can find automotive services like Mobil gas station, Exxon & Mobil Stations convenience stores, and Valvoline Instant Oil Change for vehicle needs before or after visiting the restaurant.
Brand Certified Facts from Pollo Tropical
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