McDonald's

3.6
1600 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6000 Lake Worth Rd, Greenacres, FL
33463, United States

Hours

Reviews

3.6
1,600 reviews
5 stars
680
4 stars
294
3 stars
227
2 stars
91
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Customers frequently complained about food being cold, undercooked, or stale, with several instances of receiving the wrong items.

Wait Times

Long wait times were a common complaint, with customers often waiting over 20 minutes for their orders, both in-store and at the drive-thru.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
  • ML
    Midus Lodan
    4 days ago
    1.0
    When I ordered specifically no bacon they added EXTRA bacon, NOT ONLY ONCE, BUT TWICE, ON TWO DIFFERENT BURGER ORDERS THAT BOTH SAID NO BACON, I did it through door dash and it's on the order they taped to the box so clearly they knew it said no bacon and still put bacon on it. When I tried to call for a refund their phone number wasn't returning calls, not only that but the fries were cold and not salty despite me asking for extra salt, and they didn't give me a straw for my drink, don't order from this McDonald's, there are better ones in the area
  • JV
    Jason Valentine
    Oct 29, 2025
    1.0
    Possibly the worst McDonald’s location to exist. Definitely the worst in all of Palm Beach County. 20 minute wait minimum no matter how slow the business is. Food, always wrong. Somehow double cheeseburgers ordered magically become chicken nuggets. Staff attitude, always terrible. You are a bother to them by coming in to the place they work, and they are not afraid to let you know through the attitude and body language.
  • ND
    None Draco
    Oct 28, 2025
    1.0
    The cashier women in drive thru is rude.
  • CL
    Crux sacra sit Mihi lux
    Oct 28, 2025
    1.0
    BE AWARE The skinny, white lady with brown hair in drive thru , is rude, arrogant/ no manners/ no respect, trying to humiliate, that type of attitude should be representing the store. Cero stars”
  • LC
    Leonardo Calderon
    Sep 17, 2025
    2.0
    Ordered 2 frappes and In drinks were ice chunks still inside. This is not the first time this has happened with one of the smoothie type drinks, I order the last time which was a week ago and when I had ordered a mango smoothie it also had ice still in it but not as bad as today I tried some of my brothers and he’s was the same way.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.

Does this McDonald's offer delivery service?

Yes, delivery is available from 5:00 AM to 1:00 AM daily, until 2:00 AM on Fridays and Saturdays. Services include delivery, curbside pickup, same-day delivery, and no-contact delivery.