Chipotle Mexican Grill

3.1
1067 reviews
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About

Mexican Restaurant
Chipotle Greenacres is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6714 Forest Hill Blvd, Greenacres, FL
33413, United States

Hours

Reviews

3.1
1,067 reviews
5 stars
385
4 stars
140
3 stars
82
2 stars
67
1 star
393

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including undercooked items, bugs in food, and unsanitary conditions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The location was frequently described as dirty, with overflowing trash and unclean dining areas.

Portion Sizes

Many customers complained about small portion sizes and being charged extra for reasonable requests.

Management Concerns

Reviews indicated a lack of effective management, with staff appearing unmotivated and poorly trained.
  • MS
    Miggy Saab
    5 days ago
    3.0
    Its fine. Its chipotle. Nothing crazy but I do wanna give it less then 5 stars solely because i finish my workout and decide I want to get some protein in. I come in around 11:40. Yes I know, what a scummy move to come in with only 20 minutes remaining before close but I was desperate. Explain to me why im immediately told to leave and that they had nothing left. I understood, I told myself "they probably just packed it up early no biggie" but then I peak in and I see some of the workers clearly making themselves some bowls with rice and some chicken. Ummmmm what happened to "we ain't got nothing". Yeah with all do respect if you're going to lie to your customers because you dont wanna serve me the meal I want make because its close to closing hours, id rather you just tell me you're closed. Not lie and then immediately make yourselves food. Hahaha. Screw you. :)
  • TR
    Teeara R
    5 days ago
    5.0
    I usually get a SLOW EXPERIENCE due to one person working the entire line by themselves without help so the wait line is usually way longer than normal. But Today I had NOELANI WHITE take care of making my burrito. You NEED friendly positive employees like her to greet you, made my experience more valuable. Thank you NOELANI for giving me such a pleasant and fast experience. Keep up the amazing work beautiful!
  • AL
    Alissa Langley
    Nov 8, 2025
    1.0
    Workers would rather pre close than help take orders
  • JW
    Jesse Wilson
    Oct 26, 2025
    3.0
    Ordered online to pick up... Got home and not only did I get spicy salsa, when I asked for mild; but I also realized there was a bug in my food. Wife got grossed out and didn't even touch hers, and I definitely lost my appetite. Drive back to get a refund and the manager tries to tell me it's a piece of the beans.. after showing her the wings, she proceeds to tell me they can't do the refund anyway. Both my wife and I have tried multiple times to figure it out and now have to wait for someone to "follow up," however long that takes. Not sure why Chipotle won't empower their managers to process refunds, while not making it easy to contact a human or request a refund online. Frustrating evening for no reason.
  • FL
    Fitore Lleshi
    Oct 17, 2025
    1.0
    I didn’t really need to try anything. The construction and traffic is absolutely horrible…I called to get directions and she seemed really annoyed with me and clearly didn’t know where to send me. Very overwhelming when I am on a time crunch and my kids are hungry. Super disappointed to say the least…what’s the point of a drive through with no convenience.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Greenacres serve?

Chipotle Greenacres offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Greenacres?

The restaurant is open daily from 10:45 AM to 11:59 PM.