Chipotle Mexican Grill

3.1
1080 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Greenacres is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6714 Forest Hill Blvd, Greenacres, FL
33413, United States

Hours

Reviews

3.1
1,080 reviews
5 stars
391
4 stars
140
3 stars
82
2 stars
68
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty tables and overflowing trash bins.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes and being charged extra for reasonable requests.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff attitudes and operational inefficiencies.
  • SJ
    Samantha Jurek
    5 days ago
    1.0
    Hey just a heads up the “costumer support” you keep replying to reviews with is invalid there’s no way to get to customer support…….so actually DO SOMETHING ABOUT IT
  • AS
    Austin Shepard
    5 days ago
    1.0
    Horrible experience ordered food for delivery 3 out of 6 items were missing and good luck calling the store and asking for help the machine won’t even let you thank you chipotle for making me spend my hard earned money 2 times tonight to replace the items you couldn’t seem to find a home for in my bag 0 starts if possible do better
  • EG
    Elizabeth Guerrero
    Dec 29, 2025
    1.0
    Terrible service, the food is never ready on time when you make an online order for pick up, they mark it as ready when they have not even started it, it takes them over half an hour to get it ready. Do not order here.
  • CS
    Cesar Sanchez
    Dec 22, 2025
    1.0
    Be Warned come in a Hazmat Suit. In the last 5 times we have visited this establishment most of the tables if not 1 are completely dirty. 1. Are Fajitas available? Keep dreaming.... 2. Portion sizes: are a RIP OFF for what you pay for them. 3. Customer Service: blame it on the previous shift 4. Workforce: Normally 1 person on the line, so be ready for a line Last night was the worst of the worst. They did not even have white or brown rice. We waited and waited, then the gut punch... white rice that was under cooked without cilantro. No carne asada either, so we made the decision to look for greener pastures. Went into the bathroom but decided not to use as it looked like no one had cleaned it in a while. As we made our way to the door passing the overflowing trash bins to another place turned back to get the two business cards of the manager and area leader. I will be sending them an email to say the least. Lost the business of a party of 7 that night. Looking back, I got so excited to see a fresh batch of fajitas being dropped right before we left, so they do exist in that location.
  • JG
    Johnny G
    Nov 23, 2025
    1.0
    This chipotle is just falling apart, I’ve gave it multiple times chances and they still always ruin things , the server making the to go orders usually has a nasty attitude and to top it off the chicken is burnt , they gave me double serving of burnt chicken and they have my girl a small portion of Burnt pieces of chicken , I’m getting ready to call corporate if things aren’t changing here soon, even when I’ve gotten a replacement meal it becomes the same crap. Taco Bell cleaner and more reliable at this point

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Greenacres serve?

Chipotle Greenacres offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Greenacres?

The restaurant is open daily from 10:45 AM to 11:59 PM.