Chipotle Greenacres is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported issues with food quality, including undercooked items, bugs in food, and unsanitary conditions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The location was frequently described as dirty, with overflowing trash and unclean dining areas.
Portion Sizes
Many customers complained about small portion sizes and being charged extra for reasonable requests.
Management Concerns
Reviews indicated a lack of effective management, with staff appearing unmotivated and poorly trained.
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Miggy Saab
5 days ago
3.0
Its fine. Its chipotle. Nothing crazy but I do wanna give it less then 5 stars solely because i finish my workout and decide I want to get some protein in. I come in around 11:40. Yes I know, what a scummy move to come in with only 20 minutes remaining before close but I was desperate. Explain to me why im immediately told to leave and that they had nothing left. I understood, I told myself "they probably just packed it up early no biggie" but then I peak in and I see some of the workers clearly making themselves some bowls with rice and some chicken. Ummmmm what happened to "we ain't got nothing". Yeah with all do respect if you're going to lie to your customers because you dont wanna serve me the meal I want make because its close to closing hours, id rather you just tell me you're closed. Not lie and then immediately make yourselves food. Hahaha. Screw you. :)
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Teeara R
5 days ago
5.0
I usually get a SLOW EXPERIENCE due to one person working the entire line by themselves without help so the wait line is usually way longer than normal. But Today I had NOELANI WHITE take care of making my burrito. You NEED friendly positive employees like her to greet you, made my experience more valuable. Thank you NOELANI for giving me such a pleasant and fast experience. Keep up the amazing work beautiful!
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Alissa Langley
Nov 8, 2025
1.0
Workers would rather pre close than help take orders
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Jesse Wilson
Oct 26, 2025
3.0
Ordered online to pick up... Got home and not only did I get spicy salsa, when I asked for mild; but I also realized there was a bug in my food. Wife got grossed out and didn't even touch hers, and I definitely lost my appetite. Drive back to get a refund and the manager tries to tell me it's a piece of the beans.. after showing her the wings, she proceeds to tell me they can't do the refund anyway. Both my wife and I have tried multiple times to figure it out and now have to wait for someone to "follow up," however long that takes. Not sure why Chipotle won't empower their managers to process refunds, while not making it easy to contact a human or request a refund online. Frustrating evening for no reason.
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Fitore Lleshi
Oct 17, 2025
1.0
I didn’t really need to try anything. The construction and traffic is absolutely horrible…I called to get directions and she seemed really annoyed with me and clearly didn’t know where to send me. Very overwhelming when I am on a time crunch and my kids are hungry. Super disappointed to say the least…what’s the point of a drive through with no convenience.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Greenacres serve?
Chipotle Greenacres offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Greenacres?
The restaurant is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Mexican Grill in Greenacres offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Greenacres?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Greenacres?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive offers.
Is Chipotle Mexican Grill in Greenacres welcoming to LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers and is inclusive.
What nearby places can I visit around Chipotle Mexican Grill in Greenacres?
Near Chipotle, you can find ApexNetwork Physical Therapy for health services, and Zero Degrees for bubble tea and smoothies, among other shops and services.
Are there other food options near Chipotle Mexican Grill in Greenacres?
Yes, nearby you can find Charleys Cheesesteaks and Wings for American fast food, Mochinut WPB bakery and bubble tea, and Pizza Hut for pizza and fast food.
Where can I get personal care services near Chipotle Mexican Grill in Greenacres?
Great Clips hair salon and Lunsford McCaffrey Orthodontics for dental care are close by for your personal care needs.
How can I contact Chipotle Mexican Grill in Greenacres?
You can reach them by phone at +1 561-432-3346 or via email at FL.2661.Greenacres@chipotle.com.