Chipotle Greenacres is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables and overflowing trash bins.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes and being charged extra for reasonable requests.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff attitudes and operational inefficiencies.
SJ
Samantha Jurek
5 days ago
1.0
Hey just a heads up the “costumer support” you keep replying to reviews with is invalid there’s no way to get to customer support…….so actually DO SOMETHING ABOUT IT
AS
Austin Shepard
5 days ago
1.0
Horrible experience ordered food for delivery 3 out of 6 items were missing and good luck calling the store and asking for help the machine won’t even let you thank you chipotle for making me spend my hard earned money 2 times tonight to replace the items you couldn’t seem to find a home for in my bag 0 starts if possible do better
EG
Elizabeth Guerrero
Dec 29, 2025
1.0
Terrible service, the food is never ready on time when you make an online order for pick up, they mark it as ready when they have not even started it, it takes them over half an hour to get it ready. Do not order here.
CS
Cesar Sanchez
Dec 22, 2025
1.0
Be Warned come in a Hazmat Suit. In the last 5 times we have visited this establishment most of the tables if not 1 are completely dirty.
1. Are Fajitas available? Keep dreaming....
2. Portion sizes: are a RIP OFF for what you pay for them.
3. Customer Service: blame it on the previous shift
4. Workforce: Normally 1 person on the line, so be ready for a line
Last night was the worst of the worst. They did not even have white or brown rice. We waited and waited, then the gut punch... white rice that was under cooked without cilantro. No carne asada either, so we made the decision to look for greener pastures. Went into the bathroom but decided not to use as it looked like no one had cleaned it in a while. As we made our way to the door passing the overflowing trash bins to another place turned back to get the two business cards of the manager and area leader. I will be sending them an email to say the least. Lost the business of a party of 7 that night. Looking back, I got so excited to see a fresh batch of fajitas being dropped right before we left, so they do exist in that location.
JG
Johnny G
Nov 23, 2025
1.0
This chipotle is just falling apart, I’ve gave it multiple times chances and they still always ruin things , the server making the to go orders usually has a nasty attitude and to top it off the chicken is burnt , they gave me double serving of burnt chicken and they have my girl a small portion of Burnt pieces of chicken , I’m getting ready to call corporate if things aren’t changing here soon, even when I’ve gotten a replacement meal it becomes the same crap. Taco Bell cleaner and more reliable at this point
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Greenacres serve?
Chipotle Greenacres offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Greenacres?
The restaurant is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Mexican Grill in Greenacres offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Greenacres?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Greenacres?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive offers.
Is Chipotle Mexican Grill in Greenacres welcoming to LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers and is inclusive.
What nearby places can I visit around Chipotle Mexican Grill in Greenacres?
Near Chipotle, you can find ApexNetwork Physical Therapy for health services, and Zero Degrees for bubble tea and smoothies, among other shops and services.
Are there other food options near Chipotle Mexican Grill in Greenacres?
Yes, nearby you can find Charleys Cheesesteaks and Wings for American fast food, Mochinut WPB bakery and bubble tea, and Pizza Hut for pizza and fast food.
Where can I get personal care services near Chipotle Mexican Grill in Greenacres?
Great Clips hair salon and Lunsford McCaffrey Orthodontics for dental care are close by for your personal care needs.
How can I contact Chipotle Mexican Grill in Greenacres?
You can reach them by phone at +1 561-432-3346 or via email at FL.2661.Greenacres@chipotle.com.