McDonald's

3.8
289 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
2825 Henley Rd, Green Cove Springs, FL
32043, United States

Hours

Reviews

3.8
289 reviews
5 stars
160
4 stars
31
3 stars
30
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees, like Angela, are praised for their friendliness, others are reported as rude and unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly during busy times, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent; some customers received fresh and hot meals, while others reported cold or undercooked items.

Speed of Service

Service speed is often criticized, especially during peak hours, with long wait times reported in both drive-thru and dine-in.

Cleanliness

There are complaints about cleanliness, particularly in the dining area, with some customers noting unsanitary conditions.
  • LH
    Leah Hazelgrove
    3 days ago
    1.0
    I said on my Quarter Pounder just pickles and they added everything
  • SS
    ShowDog866 ShowDog866
    5 days ago
    2.0
    I've been working in the area for a few months my first visit I noticed every soap dispenser in the lobby and restroom was empty I inquired about it and got ab O OK! 3 months now and still empty? So I got to wonder 🤔 are the employees washing their hands? I think I will find someplace else to eat!
  • BV
    Brandi Vucho
    Nov 5, 2025
    1.0
    I went through the drive thru this evening, I asked for the 3 of the $5 dollar meal deals. The guy said ok, Mcchickens and I replied no 2 chicken and 1 double cheeseburger, Lincoln (the guy at the window and on the speaker) got extremely nasty with me and told me it was $6 not $5. I went to the window and he opened the window, told me to move up and slammed the window shut. His customer service is absolutely horrible. You can correct a customer in a nice way , not by saying oh my God and being nasty with me over it. We dont always order the meal deals. I didnt realize the cheeseburger one went up. It wasnt a big deal. The management at this location needs to train their associates better or hire ones that have respect for others.
  • RD
    Ray Durrence
    Oct 16, 2025
    2.0
    At 11am cold fries. Then took several minutes for hot fries. Now burgers are cold. Was told I had to wait for the fries took cook that it was protocol. Hope it is protocol to serve cooked fries.
  • RA
    Roberta Velazquez Allard
    Oct 13, 2025
    3.0
    Went through the drive through window and those people are not very bright, they lost my order from the ordering voice box to the first window and had to redo the whole thing, then I had to wait almost 25mins for our order and all we got was frappes and fries. It was ridiculous!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Green Cove Springs, FL?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM.