Dunkin'

Reviews

• BF

  Brian Ford

  2 days ago
  1.0
  Avoid this Dunkin’ location. There have been consistent issues every time my family and I visit. We used to stop in every Sunday after church spend $80-$90, (Coffee, Sandwhiches, Doughtnuts) but unfortunately the experience has been repeatedly disappointing: -Excessive wait times — typically 20–30 minutes, even when there’s little to no line, including when ordering ahead through the app. -Orders are always incorrect — every visit. -Items are always missing from the order. -Coffee quality is inconsistent — sometimes poorly made or not filled properly. -Sandwiches are always prepared incorrectly or with little attention to quality. This has not been an isolated experience, and it has happened on multiple visits over time. While other locations may perform slightly better, this one has struggled with service, accuracy, and overall customer care. It’s disappointing to see the decline, especially from a place we used to enjoy regularly. Hopefully, improvements can be made. Pictures added This is how we received our order 04/26/26 and yes they are made incorrectly, missing items on sandwhich and poorly made.
• LY

  Larry Y

  Apr 18, 2026
  2.0
  They consistently mess up my coffee every time. Missing sweetner and very bitter. I come here for coffee and they cannot get it right. They need to be trained by the employees at the blanding location much better
• JC

  Jerome Carrubba

  Mar 21, 2026
  1.0
  By far this DDs on Henley road has horrible drive thru service. 20+ minutes to get one drink is a poorly managed store. Needs some serious streamlined processes to mitigate their drive through service.
• KS

  Kierstin Schultz

  Mar 19, 2026
  1.0
  I got coffee grounds in my matcha latte this morning. It was a very grainy and unpleasant start to my morning.
• KL

  Kelly Teacher for Life

  Mar 18, 2026
  4.0
  This store is brand new and very clean!

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