Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Graceville Subway® Restaurant at 5418 Cotton St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported inconsistent service, with some experiencing slow and unprofessional interactions, while others praised friendly and efficient staff.
Food Quality
The food received mixed reviews; while many enjoyed the freshness and taste, some reported issues with incorrect orders and unsatisfactory preparation.
Cleanliness
Feedback on cleanliness varied, with some customers noting a clean environment, while others described it as filthy and poorly maintained.
Staff Attitude
Staff attitude was a common concern, with several reviews highlighting rudeness and lack of attentiveness, contrasting with positive mentions of friendly employees.
Operational Issues
Customers experienced problems with online orders, including system failures and early closures, leading to frustration and dissatisfaction.
KW
Kimberly Welborn
3 days ago
5.0
Always makes my sandwich awesome no problems
DP
Delouris Padgett
Jul 31, 2025
4.0
Service was very slow. They only had 2 people working and there internet orders were taking up their time so walk ins had to wait.
MP
Marlene Portillo
Jul 31, 2025
5.0
Loved the ladies that attended to me they were sweet and made sure my food was to par.
GH
Genia Bullard Holland
Nov 1, 2022
5.0
The ladies were very nice, quick and friendly. Nice to see that still exist.