Dunkin'

3.3
630 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gibsonton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10608 East Bay Rd, Gibsonton, FL
33534, United States

Hours

Reviews

3.3
630 reviews
5 stars
253
4 stars
89
3 stars
60
2 stars
46
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect drinks and missing items.

Speed of Service

Customers consistently complained about long wait times, both in the drive-thru and inside the store, often with little acknowledgment from staff.

Product Quality

Several reviews mentioned stale pastries and inconsistent coffee quality, contributing to overall dissatisfaction.

Management Issues

Feedback indicated poor management practices, including lack of staff training and inadequate response to customer complaints.
  • JJ
    Jenn
    Dec 18, 2025
    1.0
    Whoever the woman is that works the drive-thru window is absolutely disgraceful and a very unpleasant person to encounter in the morning. If you are unhappy, please find something else to do that does not involve you dealing with customers first thing in the morning. I witnessed her a while back get very loud, obnoxious and swearing at employees while customers were waiting in line. Never going back as long as she is there!!!!
  • CC
    Connie Carter
    Nov 4, 2025
    3.0
    My pastries were stale. They were made at least 24 hours before I bought them. I bought a cake donut, chocolate donut, Bavarian cream and strawberry filled pastries. All 4 were stale. I eat Dunkin donuts regularly at a different location and was in town for a few days. This was really disappointing. The store was cluttered feeling and the employee who waited on me acted like she had somewhere else to be and I was interrupting whatever she had going on...
  • KK
    Kyle
    Oct 24, 2025
    1.0
    I hope somebody looks at you after staring at you a few times the worst part is they messed up my coffee order made a small instead of medium and when I got that medium coffee had no sugar no sweetener
  • MT
    Maya Triplett
    Oct 23, 2025
    1.0
    I’ll never visit this Dunkin’ again. I usually go to the one off 301 and always have a great experience, but this location was terrible. The drive-thru worker was rude and listening to music, and my drink tasted nothing like it normally does—it was disgusting. When I called, the assistant manager was rude as well. Even though she offered to remake the drink, I won’t be returning due to the staff’s attitude.
  • CH
    C H
    Oct 3, 2025
    1.0
    The morning staff member who typically works the drive-through, wears glasses often comes across as rude and appears upset. She frequently directs this frustration toward customers, and her demeanor suggests she is unhappy being at work. This is every time I go here. Not just today

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gibsonton, FL?

Dunkin' in Gibsonton is open daily from 4:30 AM to 9:00 PM on weekdays, and from 5:00 AM to 9:00 PM on weekends.

Does this Dunkin' location in Gibsonton offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient service.