Wingstop

3.7
617 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop NW 16th & Main Gainesville. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
25 NW 16TH Ave, Gainesville, FL
32601, United States

Hours

Reviews

3.7
617 reviews
5 stars
288
4 stars
110
3 stars
75
2 stars
41
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor customer service, with several instances of incorrect orders and unhelpful staff.

Food Quality

Feedback on food quality was mixed; while some praised the wings, others complained about undercooked or overly salty items.

Management Concerns

Several reviews highlighted poor management practices, including refusal to accept phone orders and inadequate responses to customer complaints.

Positive Staff Interactions

Despite the issues, some customers noted friendly and helpful staff, particularly during busy times.
  • JS
    James Swearingen
    1 day ago
    5.0
    Good for a national wing chain. I've not frequently been disappointed with either their food quality or speed.
  • DH
    Dylan Hanson
    Oct 22, 2025
    1.0
    I come often and the service is always awful, however this time I ordered 15 tenders and 8 or those were raw, after I called and told them that the manager then tried to sheist me out of my 8 tenders (which were all raw) and I have a photo to show everyone. Update: I took it back and the manager stole 3 or my tenders. Will be the Last time a regular comes to this location, terrible service and atmosphere, and sadly now the food too. 0/10 go to any other wingstop but this one.
  • CC
    Cynthia “Cyn”
    Oct 19, 2025
    5.0
    Always on time and staff is always super chill. Best blue cheese with great big chunks.❤️❤️❤️
  • OD
    Olivia Donovan
    Oct 4, 2025
    1.0
    Ordered delivery from here and our whole order was wrong. I called the store and told them the problem and asked them to resend the food, but they said they could not unless they saw what was wrong with it so we had to come back in. I told her the whole purpose of us getting delivery was so that we didn’t have to go to the store and she said there was nothing she could do for us then. We ended up going back to get the correct food and was not offered any money back for the trouble or the delivery fee.
  • KR
    Kareem Robinson
    Sep 11, 2025
    1.0
    After placing my order for food at 5:26pm as of5:56pm I have yet to receive my food! Management is horrible and the food was terrible one I waited over 30mins to receive my order! Never agin will I come here!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.