When you're in the mood for bold flavors and customizable wings, look no further than Wingstop NW 16th & Main Gainesville. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported long wait times and poor customer service, with several instances of incorrect orders and unhelpful staff.
Food Quality
Feedback on food quality was mixed; while some praised the wings, others complained about undercooked or overly salty items.
Management Concerns
Several reviews highlighted poor management practices, including refusal to accept phone orders and inadequate responses to customer complaints.
Positive Staff Interactions
Despite the issues, some customers noted friendly and helpful staff, particularly during busy times.
JS
James Swearingen
1 day ago
5.0
Good for a national wing chain. I've not frequently been disappointed with either their food quality or speed.
DH
Dylan Hanson
Oct 22, 2025
1.0
I come often and the service is always awful, however this time I ordered 15 tenders and 8 or those were raw, after I called and told them that the manager then tried to sheist me out of my 8 tenders (which were all raw) and I have a photo to show everyone.
Update: I took it back and the manager stole 3 or my tenders. Will be the Last time a regular comes to this location, terrible service and atmosphere, and sadly now the food too. 0/10 go to any other wingstop but this one.
CC
Cynthia “Cyn”
Oct 19, 2025
5.0
Always on time and staff is always super chill.
Best blue cheese with great big chunks.❤️❤️❤️
OD
Olivia Donovan
Oct 4, 2025
1.0
Ordered delivery from here and our whole order was wrong. I called the store and told them the problem and asked them to resend the food, but they said they could not unless they saw what was wrong with it so we had to come back in. I told her the whole purpose of us getting delivery was so that we didn’t have to go to the store and she said there was nothing she could do for us then. We ended up going back to get the correct food and was not offered any money back for the trouble or the delivery fee.
KR
Kareem Robinson
Sep 11, 2025
1.0
After placing my order for food at 5:26pm as of5:56pm I have yet to receive my food! Management is horrible and the food was terrible one I waited over 30mins to receive my order! Never agin will I come here!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop NW 16th & Main Gainesville offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors to choose from, including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop NW 16th & Main Gainesville?
Wingstop is open daily from 10:30 AM to 12:00 AM for dining, pickup, and delivery services.
Does Wingstop NW 16th & Main Gainesville offer delivery and pickup options?