Wendy's

3.3
177 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Gainesville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gainesville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2659 Nw 13th St, Gainesville, FL
32609, United States

Hours

Reviews

3.3
177 reviews
5 stars
72
4 stars
24
3 stars
21
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being given.

Cleanliness

The cleanliness of the restaurant is a significant concern, with multiple reports of dirty tables, unkempt areas, and unsanitary conditions.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared food.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others faced long wait times.
  • VH
    Vincent Hampton
    Nov 6, 2025
    5.0
    I have to give huge credit to the manager Selena at this Wendy’s. Every time we come in, she is absolutely on point. She treats her team with genuine kindness and respect, and you can feel the positive energy the moment you walk through the door. She’s always friendly, always engaged, and consistently goes above and beyond for customers. I’ve personally watched her run out and flag down a city bus just to make sure a customer could make it home, who does that anymore? As someone who owns a business and consults for many others, I can tell you that managers like her are extremely rare. She clearly takes pride in what she does, and it shows not only in the service but in the way her employees respond to her. She has built a true customer-service-driven culture here. We’re regulars at this location, and she is one of the biggest reasons why. Wendy’s is lucky to have her.
  • TT
    Tammi
    Nov 2, 2025
    5.0
    Hands-down the BEST Wendy's in b Gainesville
  • ZA
    Zaid Abedeen
    Oct 31, 2025
    5.0
    Always great service. Always friendly and welcoming.
  • DO
    Dean Orr
    Oct 27, 2025
    3.0
    Didnt put out napkins. Had to ask.... cheap
  • DH
    Dave Hicks
    Sep 19, 2025
    3.0
    Wow this place is a weird mix Men's room sink absolutely doesn't work, but apparently this has gone on so long they installed a sink in the hallway? Yeah not making this up. Never saw any managers but plenty of staff, food was OK but slow. Spent $13.21 on a medium baconator combo. The tea urn is wide open no lid and whatever lands in it is swimming in it so yeah that's gonna be a HARD NO for me. Most of what is wrong here is proof management doesn't care enough to fix it. Crew busy joking around in back so pretty sure either there is no manager or they are part of the circus. Food was OK staff was friendly, just the rest left me feeling like a food truck might have been cleaner.

Frequently Asked Questions About Wendy's

Is 2659 Nw 13th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.