At Wendy’s in Gainesville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gainesville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being given.
Cleanliness
The cleanliness of the restaurant is a significant concern, with multiple reports of dirty tables, unkempt areas, and unsanitary conditions.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared food.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others faced long wait times.
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Vincent Hampton
Nov 6, 2025
5.0
I have to give huge credit to the manager Selena at this Wendy’s. Every time we come in, she is absolutely on point. She treats her team with genuine kindness and respect, and you can feel the positive energy the moment you walk through the door. She’s always friendly, always engaged, and consistently goes above and beyond for customers. I’ve personally watched her run out and flag down a city bus just to make sure a customer could make it home, who does that anymore?
As someone who owns a business and consults for many others, I can tell you that managers like her are extremely rare. She clearly takes pride in what she does, and it shows not only in the service but in the way her employees respond to her. She has built a true customer-service-driven culture here.
We’re regulars at this location, and she is one of the biggest reasons why. Wendy’s is lucky to have her.
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Tammi
Nov 2, 2025
5.0
Hands-down the BEST Wendy's in b Gainesville
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Zaid Abedeen
Oct 31, 2025
5.0
Always great service. Always friendly and welcoming.
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Dean Orr
Oct 27, 2025
3.0
Didnt put out napkins. Had to ask.... cheap
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Dave Hicks
Sep 19, 2025
3.0
Wow this place is a weird mix
Men's room sink absolutely doesn't work, but apparently this has gone on so long they installed a sink in the hallway? Yeah not making this up. Never saw any managers but plenty of staff, food was OK but slow. Spent $13.21 on a medium baconator combo. The tea urn is wide open no lid and whatever lands in it is swimming in it so yeah that's gonna be a HARD NO for me. Most of what is wrong here is proof management doesn't care enough to fix it.
Crew busy joking around in back so pretty sure either there is no manager or they are part of the circus.
Food was OK staff was friendly, just the rest left me feeling like a food truck might have been cleaner.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gainesville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gainesville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (352) 240-6274.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2659 Nw 13th Wendy’s serve breakfast?
Yes, this Wendy’s location in Gainesville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's at 2659 Nw 13th St, Gainesville, FL?
This Wendy's location is open daily from 6:30 AM to midnight, including the drive-through.
Does Wendy's at 2659 Nw 13th St offer drive-through and delivery services?
Yes, this Wendy's has a drive-through and offers delivery and takeout options.
Can I order Wendy's food online or through an app for this location?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
How can I contact this Wendy's location for questions or feedback?
You can call (352) 240-6274 or reach the Customer Care team via their online contact page or phone at 888-624-8140.
Are there any other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Firehouse Subs, Tropical Smoothie Cafe, and Fazoli's.
Where can I find nearby services for shipping or printing near Wendy's?
The UPS Store 2231 is nearby, offering printing, packing supplies, and shipping services.
What are some nearby lodging options if I want to stay close to Wendy's?
Knights Inn Gainesville, a hotel and motel, is located near this Wendy's.
Which nearby places can I visit for a healthy smoothie or café experience around Wendy's?
Tropical Smoothie Cafe, nearby Wendy's, offers smoothies and café-style American food for a healthy option.