Wendy's

3.8
1569 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1711 N.Main Street, Gainesville, FL
32609, United States

Hours

Reviews

3.8
1,569 reviews
5 stars
639
4 stars
403
3 stars
271
2 stars
103
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted dirty tables and unsanitary conditions.

Speed of Service

Service speed varied; some customers experienced quick service, while others reported long wait times.

Food Quality

Food quality received mixed feedback; some enjoyed the taste and freshness, while others complained about cold or poorly prepared items.
  • TP
    Tab Phip
    Dec 8, 2025
    2.0
    Manager was super knowledgeable and nice great customer service..... girl taking orders at the drive thru didn't get half of our order so of course brought it to her attention, shoved our order out the window to us then yells OH YOU DIDN'T PAY And the entire time sitting there with money in hand awaiting to pay obviously not a multiple tasker no costumer service wasn't greeted.... don't like you're job then I suggest find something different won't be back there at that location Sadly we love Wendy's food an good deals but customer service goes A LONG WAYS
  • GG
    Gregory Gibson
    Dec 4, 2025
    1.0
    Messed up order refused to make it right after spending over 60 dollars mangers are rude
  • PP
    Patricia Ann Profit
    Nov 17, 2025
    5.0
    Went through drive thru. Ordered the $5 deal.. Was in and out with no problem
  • EM
    Eura Moore
    Nov 8, 2025
    4.0
    Okay
  • CH
    Cleveland Hudson
    Oct 29, 2025
    4.0
    restaurant was super clean. like really, really clean. got to breakfast 20 mins before they stop. I got a meal sandwich was cold didnt fill my potato box. this was a cheat meal for me so it was very disappointing. I gave a 4 cause the staff was super nice and it was very clean.

Frequently Asked Questions About Wendy's

Is Main St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open every day from 6:30 AM to midnight.