Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted dirty tables and unsanitary conditions.
Speed of Service
Service speed varied; some customers experienced quick service, while others reported long wait times.
Food Quality
Food quality received mixed feedback; some enjoyed the taste and freshness, while others complained about cold or poorly prepared items.
TP
Tab Phip
Dec 8, 2025
2.0
Manager was super knowledgeable and nice great customer service..... girl taking orders at the drive thru didn't get half of our order so of course brought it to her attention, shoved our order out the window to us then yells OH YOU DIDN'T PAY
And the entire time sitting there with money in hand awaiting to pay obviously not a multiple tasker no costumer service wasn't greeted.... don't like you're job then I suggest find something different won't be back there at that location
Sadly we love Wendy's food an good deals but customer service goes A LONG WAYS
GG
Gregory Gibson
Dec 4, 2025
1.0
Messed up order refused to make it right after spending over 60 dollars mangers are rude
PP
Patricia Ann Profit
Nov 17, 2025
5.0
Went through drive thru. Ordered the $5 deal.. Was in and out with no problem
EM
Eura Moore
Nov 8, 2025
4.0
Okay
CH
Cleveland Hudson
Oct 29, 2025
4.0
restaurant was super clean. like really, really clean. got to breakfast 20 mins before they stop. I got a meal sandwich was cold didnt fill my potato box. this was a cheat meal for me so it was very disappointing. I gave a 4 cause the staff was super nice and it was very clean.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 6:30 AM to midnight.
Does this Wendy's in Gainesville serve breakfast?
Yes, breakfast is served here including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via app?
You can order through the Wendy's app available on the App Store or by visiting order.wendys.com and selecting this location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does this Wendy's offer delivery and drive-thru services?
Yes, this location offers dine-in, drive-thru, and delivery options where available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information can be accessed on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Is there a way to provide feedback or contact Wendy's at this location?
Yes, you can contact Wendy's Customer Care via their website, call the location directly at (352) 373-7210, or complete their customer satisfaction survey online.
What are some nearby points of interest around this Wendy's on 1711 N.Main Street?
Nearby places include Magic Auto Repairs for vehicle service, Equal Access Clinic and University of Florida Physicians for medical needs, and Hairport Salon for beauty services.
Can I visit other fast food or dining options near this Wendy's?
Yes, nearby fast food options include Sandwich Inn and Gainesville Sonic, which are close alternatives to Wendy's.
Are there automotive services near Wendy's in Gainesville for car repairs or sales?
Yes, nearby are Magic Auto Repairs for repairs, US Auto Sales and Magic Imports of Gainesville for used car purchases, and Tire Depot for tire services.