Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.
Order Accuracy
Numerous reviews indicate issues with order accuracy, including missing items and incorrect food preparation.
Cleanliness
The restaurant's cleanliness received positive remarks, but there were also complaints about unsanitary conditions in the bathrooms.
Speed of Service
Service speed varies significantly; some customers experienced quick service, while others reported long wait times and delays.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
CM
Christian Mccollough
Feb 19, 2026
1.0
Arrived at 1:40am, cutting it a bit close to closing but hopefully not spit in your food close, not that I would know, they never gave me my food. Took my card, told me to pull up and that it'd be a minute. The guy asks me as I'm paying "Do you want your receipt, just in case?" In case of what? Sounds like he already knew he didn't plan on giving me what I was paying for. 2am closing comes and goes, the lights go off, people are still in the back. 2:10am, 2 other cars that showed up behind me drive off, also without food, a guy who's been standing in the lobby for nearly as long as me gets turned away when he was there before closing. Still see people in the back, and by now it's obvious they're camping out waiting for the people they ripped off to go away. They'd get negative stars if it was possible.
KR
kriss Rose
Feb 5, 2026
1.0
Rude Lady at 657am at the window. Does not have to act like that. A simple misunderstanding. But this black lady since I was not able to catch her name. Not cool. You don't have to act like that to people.
CH
Chris Hill
Jan 30, 2026
1.0
While the food is what I expected for what the title says im still disappointed. I ordered a 10 count spicy nugget meal and a double le classic dave meal. The dou le classic dave is hard to disrupt so that was....decent. to a point. The nuggets...I dont even know. I like spicy I like flavor. These nuggets were pure pepper nothing else. I tasted nothing but the pepper. And I love spicy. My problem arises when I can only experience spice and not flavor. These nuggets are legitimately only spice and no flavor. Which comes from a "coverall" type flavor. They do not care what you think they see spicy and throw every thing in one.. if Wendy's cared they would ask what about this flavor is off. They wont ask. These nuggets are so far off of taste its incredibly insulting. I also ordered a double classic which was great. I enjoyed the cheese, and the patties were perfect. I had two medium fries with this order, and the fries were perfect I did not need to add anything at all. The nugget were the down fall. The whole order from 1 to 10 is would give a solid 4. If I were to not count the nuggets I would say 7 out of 10, but legitimately the nuggets made the count fall. Please do better. We are paying for this food. Please do better
LP
Luis Pastrano
Jan 19, 2026
2.0
The service was absolutely disappointing, at the time when I make the order the person who take was absolutely distracted and when I pick up my food the guy give me a cup (medium size) when I make my order I be sure I order large combos, they just give me medium size cups, when I ask manager he in a bad way said that is big
NC
Nicole Cvetanovic
Jan 19, 2026
5.0
I had a great experience at Wendy’s. The food was fresh and exactly what I expected, but what really stood out was the customer service. Jacquvs and Jamel were incredibly friendly and sweet, making the visit feel welcoming and enjoyable. Their positive attitudes definitely made my day, and I’ll be happy to come back because of them (: I DEFINITELY RECOMMEND!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 3611 Sw Archer Rd?
Wendy's at 3611 Sw Archer Rd is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3611 Sw Archer Rd offers drive-thru service from 6:30 AM to 2:00 AM every day.
Can I order Wendy's food for delivery near me?
Delivery may be available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability near you.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does Wendy's at 3611 Sw Archer Rd serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides. You can order via the app or website.
How can I provide feedback or contact the Wendy's on Sw Archer Rd?
You can contact their Customer Care via live chat on their contact page, call 888-624-8140, or phone the location directly at (352) 378-3089.
Is Wendy's hiring at the Gainesville, FL location?
To check for job openings, visit Wendy's Careers page and search using Gainesville, FL. Positions available will be listed there.
What nearby restaurants can I visit around Wendy's at 3611 Sw Archer Rd?
Nearby restaurants include Blaze Pizza, Papa Johns Pizza, Chick-fil-A, Domino's, Costa Vida, Olive Garden, LongHorn Steakhouse, Panda Express, Zaxby’s, and Sonny's BBQ.
Are there any nearby retail stores or specialty shops close to Wendy's?
Yes, nearby retail options include Mattress1One, AT&T mobile phone store, Amscot The Money Superstore, Hibbett Sports, Boot Barn, Saucony, and Chacos shoe stores.
What nearby medical or health facilities are close to Wendy’s on Sw Archer Rd?
CareSpot Urgent Care, CareSpot - Gainesville Archer Road, and Express Training Services medical school are nearby for urgent care and medical services.
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