Taco Bell

3.5
1715 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2224 NW 13th St in Gainesville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2224 NW 13th St, Gainesville, FL
32605, United States

Hours

Reviews

3.5
1,715 reviews
5 stars
612
4 stars
364
3 stars
296
2 stars
104
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and trash in the restaurant.

Food Quality

Several reviews mentioned issues with food quality, such as cold meals, incorrect orders, and food that tasted off.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and overall service quality.

Mixed Experiences

While some customers had positive experiences, particularly with food quality and service, these were overshadowed by numerous negative reports.
  • CK
    Christian Klauder
    Dec 21, 2025
    2.0
    So show unless your in drive through
  • DD
    Deborah
    Dec 20, 2025
    1.0
    The place was filled with trash and smelled nasty then the food they made the wrong thing then I ordered it again and it was cold my friend got one cold to and we asked again to make it hot and she rolled her eyes and shoved it at us when she was done WORST PLACE EVER!!!
  • LS
    Lele seymour
    Dec 10, 2025
    1.0
    By far the worst chocolate experience I’ve ever had I came with my one-year-old child. It took almost 10 minutes to get the code to the bathroom, which she then yelled at me and then they didn’t even have a changing table to change my son I ordered dine in. They didn’t even have a tray to eat off. They said sorry it’s been a busy rush. There were two cars and maybe one person inside waiting to be Interviewed for over 30 minutes. The manager treated all the customers with absolute disrespect. She yelled at an older gentleman saying hello did you order cool she was asking, but she didn’t need to yell at him
  • CA
    Craig Ambacher
    Dec 5, 2025
    1.0
    These idiots missed something on our order and were going to make us go all the way back through the drive through a second time and reorder to get it right. The line was 4 cars when we went in and more when we left. Needless to say, we did not wait and they can kiss any future business goodbye. DO NOT GO HERE!
  • LW
    Lawanda Wade
    Nov 26, 2025
    1.0
    I came through the drive thru this morning the Butch manager was straight garbage, just like the food she served I instantly wanted a refund, because her attitude and customer service was garbage she fast rushed my order I also had other people in the car with separate orders we all requested a refund, because the customer service was garbage and we all figured the food was garbage as well please fire the person who gave her a manager position I will NEVER EVER GO THERE AGAIN I'm only giving a 1star because I have to post this but this location gets a ZERO

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 2224 NW 13th St, Gainesville?

The drive-through operates from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, 9:00 AM to 4:00 AM on Thursday, and 9:00 AM to 5:00 AM on Friday and Saturday.

What payment options are accepted at Taco Bell on NW 13th St?

Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa payments.