Pizza Hut

3.3
401 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 7331 NW 4th Blvd in Gainesville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
7331 NW 4th Blvd, Gainesville, FL
32607, United States

Hours

Reviews

3.3
401 reviews
5 stars
163
4 stars
57
3 stars
29
2 stars
29
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong pizzas being delivered.

Delivery Issues

Several reviews mentioned significant delays in delivery times, with some orders taking over two hours to arrive.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared pizzas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their exceptional service and noted that the pizza was good when prepared correctly.
  • AH
    Angela Holmes
    Nov 14, 2025
    5.0
    Quick good and friendly
  • SL
    Stephanie Sanchez lopez
    Nov 7, 2025
    5.0
    Great customer service,great orices
  • AH
    Alexxis Harris
    Sep 24, 2025
    1.0
    As a working professional who actively serves and engages with the local community, I understand the value of good service and believe in giving credit where it’s due. Unfortunately, my recent experience ordering from this Pizza Hut location (with delivery via DoorDash) was nothing short of appalling — easily the worst service encounter I’ve ever had from any food establishment. To start, the DoorDash driver was over 40 minutes late, which I initially tried to be patient about. However, it quickly became clear the delay was only part of a much larger problem. The driver was completely unprofessional — swearing on the phone while arguing with a friend who was also in the car, and speaking to me in a highly disrespectful tone. Despite providing detailed delivery instructions on my order, it took an additional 30 minutes of back-and-forth communication to get the driver to the correct location. By the time the food arrived, it was no longer hot or fresh — completely unacceptable for a delivery order that was already late. But what followed was even more frustrating. Wanting to report the issue and give Pizza Hut the opportunity to address it, I called the store directly. Unfortunately, the staff I spoke with — including both a manager in training (female) and the on-duty manager (male) — were dismissive and equally unprofessional. The manager in training hung up on me mid-conversation, and when I called back, the on-duty manager offered no resolution, instead telling me I’d have to call again in the morning to speak to the general manager. This level of disregard for customer service — from both the delivery and store sides — is inexcusable. As someone who supports local businesses and understands the importance of treating every customer with respect, this experience was a complete failure from start to finish. Final thoughts: - The delivery was late, unprofessional, and unsafe. - The food was cold and poor in quality upon arrival. - The store’s management failed to show any accountability or offer a resolution, with multiple instances of rude behavior and negligence. 10/10 would not recommend this location to anyone. I will not be returning and will be sharing this experience within my professional network and community channels. If Pizza Hut as a brand cares at all about its customer base, this location and its handling of complaints needs serious attention and retraining.
  • MM
    mm mm
    Aug 10, 2025
    3.0
    Lazy workers who know nothing abothe prices ans specials.
  • BP
    Betsy Pearson
    Aug 5, 2025
    5.0
    Pizza is always fresh a very good. Great customer service!

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Gainesville, FL?

The Pizza Hut is located at 7331 NW 4th Blvd, Gainesville, FL 32607, in the Alachua sublocality.

What are the operating hours for Pizza Hut's delivery service?

Delivery is available Monday through Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.