McDonald's

3.2
3248 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6003 Newberry Rd, Gainesville, FL
32605, United States

Hours

Reviews

3.2
3,248 reviews
5 stars
1,001
4 stars
555
3 stars
577
2 stars
293
1 star
822

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews indicated that food was often stale or not freshly prepared, with several customers receiving cold or improperly cooked items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences during less busy times.
  • MK
    Malcolm Kirby
    5 days ago
    5.0
    Went there and didn't won't to order off kiosk,but no one was at counter ,asked a young lady who was on break eating her own dinner about ordering at counter,she said was available,my girlfriend asked her about any discount meals while she was still on break trying to eat herself,she was very ,very kind and even stopped her meal to take our order .When she returned to work which seemed to me a very short break ,she ran the front register and took take out orders and run the fryers ...And was telling her co-workers to pick up the pace without being anything but a positive force and not upsetting co-workers,I believe her name was niteticia ,I could be wrong on the name .I would up her pay ,put her through college and promote her immediately.People like her are very rare .
  • KC
    kyle calen
    5 days ago
    1.0
    One bad order fine, two oh well, three and the people that work here need to go back to school to learn common sense. I hope this place closes soon
  • RH
    Richard Hatchko
    Nov 17, 2025
    1.0
    10:40 at night took at least 15 minutes to get my order of 2 sandwiches and a fry. Then they proceed to give me the wrong mcchicken for a different order. Genuine incompetence to take 10+ minutes to get food handed out and still mess it up. Just go to any other fast food place nearby.
  • MK
    Minion Knight
    Nov 5, 2025
    4.0
    ⭐⭐⭐⭐ McDonald’s – Fast and Reliable Service This is one of the better McDonald’s locations I’ve visited. The service was fast, the staff was friendly, and the food came out fresh and hot. Everything was clean and well-maintained, which made the visit even better. Overall, a solid experience — quick, convenient, and exactly what you’d expect. I’d definitely come back again.
  • AS
    Amanda Solis
    Nov 3, 2025
    4.0
    Good was good service was ok just a pain with the computer to take orders on was being a pain the day I went

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 4:00 AM the next day.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 4:00 AM to 3:30 AM.