McDonald's

3.2
3272 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6003 Newberry Rd, Gainesville, FL
32605, United States

Hours

Reviews

3.2
3,272 reviews
5 stars
1,009
4 stars
561
3 stars
578
2 stars
294
1 star
830

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, stale food, and incorrect orders.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

While some staff were praised for their friendliness, many reviews mentioned unprofessional behavior and a lack of customer service.

Order Accuracy

A significant number of customers experienced missing items or incorrect orders, leading to frustration.
  • DJ
    DBF John
    Jan 4, 2026
    1.0
    I have been having problems with Frappe cups being cut by the blender for several months, and today I was told because Im PICKY they were making sure it was Just Right, well here is the drink that I got. It seemed to be mostly wiped cream.
  • PP
    pyae phyo Pine
    Dec 30, 2025
    1.0
    Might just be the worst mcdonalds in florida. Seen mcdonalds in section 8 with better standard and quality. 20 min wait in drive thru just to give u a chicken sandwich thats ice cold.
  • RL
    Robin Lundy
    Dec 26, 2025
    2.0
    I ordered a sausage, egg and cheese McMuffin and there was no egg. My son gave me his extra sandwich and it had a lot of eggshells in it. Won't be going back there.
  • SS
    Savanah Smith
    Dec 19, 2025
    1.0
    My husband and I went through the drive through at seven p m tonight. He got a mcdouble meal deal, and I got a chicken nugget meal large. We live in the ocala, florida and was traveling to go home. So on the highway on the way home I was eating my chicken nuggets that my husband was handing me while I was driving home and I ended up choking on a chicken nugget. I ended up coughing up a piece of bone that was found in the chicken nugget. The chicken nuggets are not supposed to have any bones. And I am deeply concerned. I have now tried to call them for the last forty minutes with no answer. Because they took the phone off of the hook. I am heading back later tonight to try to get my money back. But this is deeply concerning.As there are a lot of kids that eat the chicken nuggets, so I am just cautioning for everyone to be careful. It's such a shame that the world we live in increased. The price for food, but yet decreases the quality that we get.
  • MR
    Maureen Robinson
    Dec 8, 2025
    3.0
    Despite having an Order Here machine available, I was unable to create an order on it. I chose to ask for service at counter. I did observe a gentleman who ordered via machine, ahead of me. However, I received my order, ate my food, and that customer was still waiting for his. Recommendation: McDonalds might prove more successful with not spending thousands of dollars on expensive equipment and pay better salaries to human workers. The end result is not that all automation is more successfull. McD and other companies may not be served as well by automatic ordering which does not prove as easy as stating choices to a human.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 4:00 AM the next day.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 4:00 AM to 3:30 AM.