Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Gainesville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.6
3,241 reviews
5 stars
2,443
4 stars
467
3 stars
156
2 stars
68
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of poor service and unprofessional behavior from some employees.
Product Quality
Most customers loved the donuts, especially when fresh and hot, but there were complaints about inconsistency in quality and presentation.
Cleanliness
The establishment is generally noted for being clean, although some customers mentioned a strange smell inside.
Pricing Concerns
Several reviews indicated that customers found the prices to be high, especially in relation to the size and quality of the donuts.
Experience
Many customers enjoyed the overall experience, particularly the ability to watch donuts being made, but some expressed frustration with long wait times and limited product availability.
- JCJodi CB3 days ago1.0If I could give them zero starts I would. The worst customer service I've ever received in Gainesville. I was running early to work (for a change) & decided to pick up donuts for the office. Stopped in only to be completely ignored. There were three employees and ZERO customers. A middle aged employee was on speaker phone behind the case yet didn't even acknowledge my existence, not a finger up as to wait one minute, not wording I'll be right with you, NOTHING and at one point he was standing directly in front of me & still didn't say anything was. Another employee was chatting it up with the baker and it wasn't even about work. So I left. Two buffoons and no donuts.
- CPCalvin PeckDec 26, 20255.0We love the donuts and staff are always friendly.
- AWAriel WoodlockDec 24, 20254.0The price of donuts just keep it going up like they're doing anything differently, the staff always have kind of like a borderline agitated vibe and are just trying to get to the next person like you're just another NPC in diner dash but the donuts are always amazing and it's always been the same restaurant with functionality and vintage appeal. We love it. Honestly the best donuts from any Krispy Kreme we've ever been to though.
- ASAmelia SpittleDec 16, 20255.0The donuts are the best by far over any other. I wish we had one in Palatka. Everytime I come to Gainesville I always stop and get some to take home. Today was my first time having the fresh hot glazed donut . It was so delicious . The staff was really nice and friendly. Definitely recommend going here.
- CJChristina JarvisDec 15, 20255.0We had the absolute BEST experience on Saturday at the Gainesville location. I brought my DIL who had never been to any Krispy Kreme (tragic I know) and my grandbabies and the staff really went above and beyond to make it a magical experience for everyone. They said it would be a few hours before they started any of the hot and ready donuts and when we told them it was our DIL's first time and we had hoped she could try them, they made it happen. My 3 year old granddaughter was amazed at watching the donuts be made and didn't want to leave. The donuts were great as usual, but the staff and the experience were AMAZING! Thank you all soooo much!
Frequently Asked Questions About Krispy Kreme
What are the main products offered by Krispy Kreme Gainesville?
Krispy Kreme Gainesville offers hot, fresh doughnuts including the Original Glazed® Doughnut, coffee, iced coffee, breakfast, desserts, and various hot, frozen, and iced drinks.
What are the store hours for Krispy Kreme Gainesville?
The store is open daily from 6:00 AM to 10:00 PM for dine-in, with drive-through open from 6:00 AM to 10:00 PM, and delivery available from 6:15 AM to 9:45 PM every day.
Does Krispy Kreme Gainesville offer drive-through service?
Yes, Krispy Kreme Gainesville has a drive-through open every day from 6:00 AM to 10:00 PM.
Can I order Krispy Kreme products online for pickup or delivery?
Yes, you can order online for pickup or delivery through their official ordering website or mobile apps for iOS and Android.
Are there any special promotions or rewards programs at Krispy Kreme Gainesville?
Yes, by joining Krispy Kreme® Rewards, you can receive exclusive offers and never miss Limited Time Doughnut Collections. Also, during Hot Light Hours (7-9 AM and 5-7 PM), you can get a free Original Glazed® Doughnut.
What payment methods does Krispy Kreme Gainesville accept?
They accept American Express, Discover, Mastercard, Visa, cash, debit cards, credit cards, and mobile NFC payments.
What is the dress code when visiting Krispy Kreme Gainesville?
The suggested attire is casual when visiting Krispy Kreme Gainesville.
Is Krispy Kreme Gainesville wheelchair accessible and family-friendly?
Yes, the location has wheelchair accessible restrooms and welcomes families and the LGBTQ community, ensuring an inclusive and comfortable visit.
What nearby places are close to Krispy Kreme Gainesville that customers might want to visit?
Nearby places include Alligator Realty, Columbia Care Gainesville pharmacy, and ZENSHI Handcrafted Sushi restaurant, offering options for property services, medical needs, and dining before or after your visit.
Are there any convenient retail or food options near Krispy Kreme Gainesville?
Yes, there are nearby options such as GameStop for shopping, B'z Gelati ice cream shop, and Starbucks coffee shop which customers can enjoy in addition to their Krispy Kreme experience.
Is there public transportation or landmarks near Krispy Kreme Gainesville to help locate it?
Nearby landmarks and accommodations like Hub On Campus Gainesville and Upper Westside Apartments make it easy to find Krispy Kreme in the area.