Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Gainesville.
Customers consistently praised the donuts for being delicious, fresh, and hot, with many considering them the best around.
Customer Service
While many reviews highlighted excellent customer service from specific employees, there were also significant complaints about rude and dismissive staff at times.
Availability Issues
Several customers reported frequent shortages of popular donut varieties, leading to disappointment.
Atmosphere
The location is described as nostalgic and clean, but some customers noted it can get cramped and busy, especially when the 'hot' sign is on.
Pricing Concerns
Customers expressed concerns about high prices and perceived value, with some feeling that the donuts were overpriced.
AF
Ashley Ferrato
1 day ago
5.0
Had the pleasure of being served by Justin and Tyler today — so fast and great customer service! They both deserve a raise!!
SG
Steve G
Nov 11, 2025
5.0
This place has been here forever. With everything around it changing so drastically it does my heart good to drive by and see a little ole Krispy Kreme in the middle of the gentrification. Hang in there Krispy Kreme we’re rooting for you.
MF
Molly Finzer
Nov 3, 2025
4.0
In the last 6 months my husband and I have been incredibly disappointed with the overall service at this location. Terrible customer service and the location constantly running out of donuts and only having like 1-2 flavors of donuts to offer consistently. We literally dubbed trying to go by Krispy Kreme a “dose of disappointment,” it has been that bad. UNTIL TONIGHT. The employee, Justin working tonight was so incredibly pleasant and he greeted people as soon as they walked in even when he was helping others. He was the picture of perfect customer service and even while sitting outside eating our donuts, I saw him cleaning while he didn’t have customers. I asked for his name because he deserves to be recognized. Keep this man around!! No disappointment tonight.
RL
Ryan Stewart (Cryptus Legion)
Nov 2, 2025
5.0
I mean it's Krispy Kreme. The donuts are like little rings of delicious Crack. Now I'm condoning drug use. I'm just saying they are delicious and addictive. Also my kid just had a fundraiser so I'm going to be gaining some early Christmas weight.
AS
Adoptee Strong
Oct 28, 2025
1.0
There is still no drive thru at the Gainesville Krispy Kreme location, so you have to go in. Not even curbside pickup which would make things so much nicer than standing around like an idiot before you are waited on and yelled at. I try to be a nice, easygoing person, but if someone working the counter starts glaring at me and snapping at me as soon as I come in because they don't like my looks or Southern accent or whatever, I start to tense up. This is the only location for hours and hours if you are coming in from the Nature Coast. It's a long 2 hour round trip drive for me, and when I last went over 2 years ago, I was met with a horrible attitude and the woman yelled at me for not being able to pick up the phone while you're driving there in the dark (I'm not going to go in there after 7-8 am). Apparently they were out of, um, glazed donuts. Yeah. They are always out of something. Last year, when I thought about evacuating during Hurricane Milton, the deciding factor was I could go through the Tallahassee Krispy Kreme drive thru on my way back home, so I got my Halloween donuts (very nice folks at the Tallahassee Krispy Kreme from my experience). I was considering working up the courage to return to the Gainesville location this week and get some Halloween donuts. But on October 28 they are sold out of all of the Halloween donuts. I can see things haven't changed. The people here have no competition when Tallahassee and Tampa are the closest locations, so they can act any ole way they want to, and if they want to treat you like dirt, they will treat you like dirt and not even bother to have Halloween donuts on Halloween.
What are the main products offered by Krispy Kreme Gainesville?
Krispy Kreme Gainesville offers hot, fresh doughnuts including the Original Glazed® Doughnut, coffee, iced coffee, breakfast, desserts, and various hot, frozen, and iced drinks.
What are the store hours for Krispy Kreme Gainesville?
The store is open daily from 6:00 AM to 10:00 PM for dine-in, with drive-through open from 6:00 AM to 10:00 PM, and delivery available from 6:15 AM to 9:45 PM every day.
Does Krispy Kreme Gainesville offer drive-through service?
Yes, Krispy Kreme Gainesville has a drive-through open every day from 6:00 AM to 10:00 PM.
Can I order Krispy Kreme products online for pickup or delivery?
Yes, you can order online for pickup or delivery through their official ordering website or mobile apps for iOS and Android.
Are there any special promotions or rewards programs at Krispy Kreme Gainesville?
Yes, by joining Krispy Kreme® Rewards, you can receive exclusive offers and never miss Limited Time Doughnut Collections. Also, during Hot Light Hours (7-9 AM and 5-7 PM), you can get a free Original Glazed® Doughnut.
What payment methods does Krispy Kreme Gainesville accept?
They accept American Express, Discover, Mastercard, Visa, cash, debit cards, credit cards, and mobile NFC payments.
What is the dress code when visiting Krispy Kreme Gainesville?
The suggested attire is casual when visiting Krispy Kreme Gainesville.
Is Krispy Kreme Gainesville wheelchair accessible and family-friendly?
Yes, the location has wheelchair accessible restrooms and welcomes families and the LGBTQ community, ensuring an inclusive and comfortable visit.
What nearby places are close to Krispy Kreme Gainesville that customers might want to visit?
Nearby places include Alligator Realty, Columbia Care Gainesville pharmacy, and ZENSHI Handcrafted Sushi restaurant, offering options for property services, medical needs, and dining before or after your visit.
Are there any convenient retail or food options near Krispy Kreme Gainesville?
Yes, there are nearby options such as GameStop for shopping, B'z Gelati ice cream shop, and Starbucks coffee shop which customers can enjoy in addition to their Krispy Kreme experience.
Is there public transportation or landmarks near Krispy Kreme Gainesville to help locate it?
Nearby landmarks and accommodations like Hub On Campus Gainesville and Upper Westside Apartments make it easy to find Krispy Kreme in the area.