Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and slow service.
Food Consistency
While many customers enjoyed the sandwiches and found them tasty, there were complaints about incorrect orders and insufficient portions.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, but there were also concerns about food handling practices and unsanitary conditions.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and lack of attention to special requests.
JT
Jason Cribbs (Trianglebarndos)
Dec 28, 2025
5.0
It was great, I really liked it.
DI
Dennis Murray III
Dec 23, 2025
5.0
Picture says it all, amazing!! Finished in record time too
IH
Imani Harris
Dec 18, 2025
5.0
This location is hands down the best in town! Andy and the rest of the staff are always so friendly and accommodating with my orders, they have wonderful customer service. Thank you!
SS
Steve Spoerl
Nov 23, 2025
5.0
Always love Jimmy John's. But the service at this location goes above and beyond. The manager on duty Ash is absolutely top-notch. She made our day by going way above and beyond on a very small mistake on our order for a little guy!
KJ
Kathleen Joseph
Oct 30, 2025
2.0
This is the slowest moving Jimmy John’s that I have ever visited. I ordered my food (via the app) at 4:00 pm. I arrived at the store at 4:15 pm. They told me that they didn’t have wraps for my unwich and they had to make it with a hoagie. No problem even though I received no call to notify me of this, just looking at the tracker on the app.
I walked out of that Jimmy John’s at 4:35 pm. Jimmy John’s corporate: Get these employees some help.