Location.com logo
Brand Certified

Dunkin'

3.7
(1023 reviews)

Business Details

(352) 505-5030
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3411 SW Archer Rd, Gainesville, FL
32608, United States

Hours

Reviews

3.7
1,023 reviews
5 stars
469
4 stars
197
3 stars
136
2 stars
56
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.

Food Quality

Several reviews mentioned stale or cold food items, particularly donuts, raising concerns about freshness.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the store.

Mixed Experiences

While some customers praised the coffee and friendly staff, experiences varied significantly, leading to inconsistent service.
  • MS
    michael sousa
    4 days ago
    1.0
    Not bad if you don't mind waiting for an hour In line
  • NA
    Nelson Aguilar
    Feb 14, 2026
    1.0
    The cashier was being completely difficult to deal with and apart from that having a completely difficult attitude with throwing the donuts around destroy their decoration and enjoyment terrible service and doing the whole service with an attitude.
  • ER
    Emily Ruby
    Feb 9, 2026
    1.0
    The man at the window was extremely disrespectful. My husband and I went through the drive through with mobile orders and the guy rudely asked "what u want" in such a blatant way. When we pulled up to the window, he practically threw our drinks at us and when my husband was trying to ask for a straw, he slammed the window in our faces completely ignoring us.
  • RD
    Roy DeLee
    Dec 27, 2025
    1.0
    I went really late after work and this girl Kayla was really rude to me. I felt she got my drink wrong and asked she re make it and she was really rude in the way she said that she wouldn’t remake it.
  • EB
    Emily Blundell
    Dec 22, 2025
    1.0
    Rude customer service from the guy with the nose stud (I think Dashaon) in the drive thru this morning. Yelled our price at us, wouldn’t let us choose our donuts and made it seem like we were a huge inconvenience for not having told him the specific donuts we wanted over the intercom (he also didn’t bother to ask). Have had better experiences at other locations but this one is usually pretty bad. Not sure why it’s so hard for some employees to drop their attitude and give decent customer service. I’ve worked in customer service and I understand how hard and draining it can be but that doesn’t make it okay to treat people rudely for absolutely no reason. Do better Dashaon.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gainesville, FL?

Dunkin' in Gainesville, FL is open 24 hours daily, every day of the week.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not provide curbside pickup.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: