Dunkin'

3.8
359 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7605 W Newberry Rd, Gainesville, FL
32606, United States

Hours

Reviews

3.8
359 reviews
5 stars
200
4 stars
49
3 stars
28
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlight issues with order accuracy, including incorrect items and missing components.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor maintenance.

Product Quality

Several customers expressed disappointment with the quality of food and drinks, citing issues like burnt coffee and stale donuts.

Staff Performance

Some staff members received positive recognition for their service, while others were criticized for being inattentive or unhelpful.
  • BM
    Britney Merchant
    Nov 7, 2025
    1.0
    Came through to get a coffee since traffic was heavy where I usually go pull up one employee sitting outside she comes in and makes drink I ordered a large iced coffee with regular cream and sugar 5 pumps of peppermint mocha girl made a medium with the 4 cream 4 sugar and 5 peppermint mocha.... I could see a mess up ifthey were busy because I understand busy I am a former GM of a Dunkin in the Bay area but they were dead no one in line inside or out y'all gotta do better people don't get this for free
  • YY
    Yisairy
    Nov 2, 2025
    5.0
    Diana was the best and she gave us the best experience ever thank you❤️
  • VC
    Victoria Campo
    Oct 19, 2025
    1.0
    Terrible experience. I tried to order at 6:20am today in person and no one was there, empty store no one to service
  • CJ
    Caprice Jones
    Oct 2, 2025
    5.0
    JerMonte' made my sandwich to perfection!
  • TW
    Tennessee Whiskey
    Sep 19, 2025
    1.0
    Was denied service because I had a 50 dollar bill.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Gainesville, FL?

This Dunkin' location in Gainesville, FL is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.