Brand Certified
Dunkin'
4.0(623 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
8181 NW 38th Lane, Gainesville, FL
32606, United States
Certified by Dunkin' • Feb 22, 2026
(352) 224-5235
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
623 reviews
5 stars
329
4 stars
127
3 stars
59
2 stars
39
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were criticized for rudeness and poor service.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall store condition.
Food Quality
Customers expressed dissatisfaction with food quality, noting that items were often cold, improperly made, or not fresh.
Speed of Service
Many customers reported slow service, especially during busy times, leading to frustration.
Order Accuracy
There were multiple complaints about incorrect orders and inconsistencies in drink preparation.
- SWSarah Michelle WhiteheadFeb 19, 20265.0This Dunkin Donuts is by far the best I have visited. Super clean, fast and friendly service. I enjoy coming to this location.
- ECEllie ChamberlainFeb 11, 20265.0The woman at the speaker was very friendly and attentive to my questions. I am grateful for her kindness and my order was great too!
- ARA RhoadsFeb 10, 20265.0Such cute Valentines day donuts. The heart munchkin can would make a great gift. Very nice employees. Clean establishment.
- KLKorisa LindquistJan 22, 20261.0The guy at the register should probably not be working customer service, especially if he’s not even willing to say hello or have a nice day especially if the customer says it to him he just stands there and says nothing it’s very disrespectful. And he probably shouldn’t be working at customer service job.
- MBMaddie BJan 6, 20265.0Ethan had excellent customer service! I love the new happy hour deals going on! He was so patient and helpful! All staff were so friendly!
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website