Dunkin'

4.0
619 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8181 NW 38th Lane, Gainesville, FL
32606, United States

Hours

Reviews

4.0
619 reviews
5 stars
326
4 stars
127
3 stars
59
2 stars
39
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent, with complaints about cold items and incorrect orders, but some customers enjoyed the coffee and donuts.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and overall store conditions.

Speed of Service

Many customers noted slow service, especially during busy times, leading to frustration.

Pricing Concerns

Customers expressed dissatisfaction with high prices for drinks and food, feeling they did not match the quality received.
  • MB
    Maddie B
    6 days ago
    5.0
    Ethan had excellent customer service! I love the new happy hour deals going on! He was so patient and helpful! All staff were so friendly!
  • JK
    John Kasten
    Dec 16, 2025
    5.0
    The best Dunkin we have been at in a long time. Food was hot and fresh and the coffee was awesome. Nice people there too!
  • DR
    David Ray
    Nov 1, 2025
    3.0
    Average service average food
  • DM
    Dani MCDonald
    Oct 10, 2025
    5.0
    October 9, 2025 stopped in on our roadtrip to Atlanta, got a small pumpkin 🎃 spice latte, and a Boston creamer donut 🍩 $8
  • KG
    Kathy G
    Oct 4, 2025
    2.0
    I used the drive-thru at your Dunkin’ at 8181 NW 38th Ln, Gainesville, FL, around 7:50 PM last night. While waiting at the window to pay and pick up our order, a male employee, somewhat chubby, was smoking marijuana nearby. The smell was very strong and came into our car when we lowered the window, so we had to keep it up while waiting. It was very unpleasant and uncomfortable for drive-thru customers. The girl at the drive-thru window was very nice, and I have no complaints about her service or the food. I wanted to inform you so you can handle it appropriately. Thank you.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gainesville, FL?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Where is Dunkin' located in Gainesville?

Dunkin' is located at 8181 NW 38th Lane, Unit #10, Gainesville, FL 32606.