Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
693 reviews
5 stars
308
4 stars
125
3 stars
77
2 stars
52
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff being friendly and helpful while others display rudeness and poor attitudes.
Order Accuracy
Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is hit or miss, with complaints about cold, stale, or improperly prepared items.
Staffing Issues
Frequent turnover and lack of training among staff contribute to service inconsistencies and order mistakes.
Positive Experiences
Despite the negatives, some customers praised specific employees for their excellent service and the overall atmosphere at times.
- TMTerry Mcenaney2 days ago5.0Dunkin everyday and sometimes twice yet we don't do sweets just the sandwiches and coffee!
- NNNick NacNov 14, 20251.0Customer service here is not a thing. Asked for 2 dozen assorted donuts and over the intercom I heard a ughh sound. So I said if it’s too much for you I’m good without them. Then asked for a coffee. Upon pulling up I got pretty much mean mugged lol No straw no interaction. If this job isn’t for you lady why are you doing it you’re not forced to work here. Watch out here they might fight you for ordering food/coffee.
- LFLiam FaughnanNov 7, 20255.0Went through the drive through for a large order, food was cold and was missing an item, but when I went inside the manager was extremely friendly and understanding and explained they were training new employees. He quickly remade/reheated our items and was very friendly and overall made the experience enjoyable. Shout out to the staff for not being miserable it was very refreshing.
- TCThe ocean is callingNov 2, 20251.0Pretty disgusted by our encounter with Krystal today. Her attitude was vile. She was beyond rude and nasty. I won't be visiting this location again solely because of her.
- DFDaisy FloraNov 2, 20252.0Krystal is the rudest, most miserable person I've ever encountered in fast food, which says a lot. She was aggressive, nasty, and unpleasant during our encounter. Our drinks were both made completely incorrectly, so we had to turn all the way around to get new drinks made. Pretty ridiculous and this ensured you just lost customers indefinitely.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Gainesville, FL?
Dunkin' in Gainesville, FL is open every day from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Where is Dunkin' in Gainesville, FL located?
Dunkin' is located at 3710 NW 13th St, Gainesville, FL 32609.
What types of food and beverages can I find at Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and other baked goods. They serve breakfast, lunch, and brunch.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What are some nearby places where I can visit before or after my Dunkin' stop?
Nearby places include Baskin Robbins for ice cream, KFC for fast food chicken, and Publix Super Market at The Exchange for grocery shopping.
Is there a nearby pet service close to Dunkin' in Gainesville?
Yes, Prestige Pet Resort & Spa and Shores Animal Hospital are nearby for pet care and veterinary services.
Are there any nearby financial or banking services near this Dunkin'?
Yes, Florida Credit Union, Wells Fargo, and Wells Fargo Advisors are located near Dunkin' for banking and financial services.
Does this Dunkin' have a drive-thru and on-site dining options?
Yes, this Dunkin' has a drive-thru and offers dine-in seating for customers.
What are the specialty drinks available during the holiday season at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.