Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor interactions.
Food Quality
Numerous customers reported issues with food quality, including stale or cold items and incorrect orders.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for poor service and lack of training.
Order Accuracy
Many customers experienced frequent mistakes with their orders, leading to frustration and dissatisfaction.
PG
Phillip Guerra
Feb 3, 2026
4.0
Went mid day had few donuts selection
GB
Ghost BOY
Jan 18, 2026
5.0
I have gone to this location many times and I have never left disappointed. Every single staff member from Morning staff ( main manager Chrystal and to the specifically the night shift crew with Elton Banks , Alphonso Gilbert, and Steven Dent ( recent Main Manager ( night shift ) they have all attended to every one of my needs even with a chaotic atmosphere. all of those night shift members deserve high recognition by corporate and beyond . I highly recommend any coffee lovers or Dunkin lovers in general to visit this location .
LL
Luna
Jan 14, 2026
1.0
So slow!! Went here at 5:45 and the guy said “gimme one second” when I went to order and I waited and waited. I said I was kinda in a hurry “gimme one second”. I left. This ain’t no fast food. This is slow food. I know working in a Dunkin is probably hard work but that just really pissed me off especially because I went out of my route to stop here just to wait in silence at the order screen and not even get a coffee.
LB
Lil Boss
Jan 5, 2026
1.0
Coffee is always burnt or watery idk what they do to it only once in a blue moon can they serve some actual good coffee I come from up north n im disappointed with the Dunkin’s around here
MD
Mason Deits
Dec 21, 2025
1.0
Glad I made a trip there at 7am this morning so I could bring home a dozen spoiled donuts. Something in the vanilla frosting was rotten and also the Boston creme was funky 🤢