Dunkin'

3.6
702 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3710 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

3.6
702 reviews
5 stars
312
4 stars
125
3 stars
77
2 stars
52
1 star
136

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with stale or cold food, including donuts and breakfast items.

Customer Service

There are frequent complaints about rude and unprofessional staff, with some positive exceptions noted.

Order Accuracy

Numerous reviews mention incorrect orders and missing items, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
  • LB
    Lil Boss
    Jan 5, 2026
    1.0
    Coffee is always burnt or watery idk what they do to it only once in a blue moon can they serve some actual good coffee I come from up north n im disappointed with the Dunkin’s around here
  • MD
    Mason Deits
    Dec 21, 2025
    1.0
    Glad I made a trip there at 7am this morning so I could bring home a dozen spoiled donuts. Something in the vanilla frosting was rotten and also the Boston creme was funky 🤢
  • GM
    Gabby Mendez
    Dec 21, 2025
    1.0
    Rancid. It hit me like a brick so fortunately it was so bad I spit it out immediately. Shame a food business would rather poison you than to toss products that are expired 😕
  • DS
    Daja Springer
    Dec 16, 2025
    5.0
    Holly was great. She made sure I took advantage of my rewards. Its great to see team members getting along. They were all working efficiently while keep the energy positive.
  • CM
    Chelsi Mead
    Dec 10, 2025
    1.0
    Whew. This is the worst location to go to. The customer service here is non existent. If you hate your job and people so much, maybe find another profession. Employees are rude to the customers. This is not my first time encountering a rude employee, but it is my first time making a review about it at this location.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gainesville, FL?

Dunkin' in Gainesville, FL is open every day from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.