Brand Certified
Dunkin'
3.9(192 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
6200 NW 23rd St, Gainesville, FL
32653, United States
Certified by Dunkin' • Feb 22, 2026
(352) 301-7495
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
192 reviews
5 stars
112
4 stars
23
3 stars
10
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling ignored or mistreated.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing items.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some stating that service was slow even when few customers were present.
Cleanliness and Quality
While some customers praised the cleanliness of the store, others noted issues with food quality, such as stale donuts and poorly made drinks.
- CJCharles Joseph5 days ago1.0The absolute worse. Asked for the restroom key for my daughter. Just got ignored. After several minutes of standing there. Finally somebody said “Sorry we’re backed up right now”. Never going there again. Not to mention they usually don’t donuts ready either.
- SHSamantha HarperJan 21, 20261.0Very rude staff who act as if they are being bothered to do their job. Always out back smoking and have to run inside to take order. I've had my order taken while someone is watching a movie on their phone that was propped up on the coffee machine. The customer service at this store is at an all time low. Im not sure if they even have a manager by the way this place is ran. Truly unfortunate because I used to visit this store quite often. Save your money and go somewhere that appreciates their customers.
- TTTJan 13, 20261.0SCAM FRANCHISE. They went to charge me .20 cents for caramel flavor in my latte but when I go to order it online there’s no upcharge. I won’t support a business like this.
- VHViviana HidalgoJan 11, 20261.0The worst drive-thru service I’ve ever experienced. The staff was extremely rude and in a bad mood. A completely unpleasant experience. I do not recommend this place or the vibe at all.
- CAChanel AlexanderDec 24, 20251.0Walked in with my mom while an employee was cleaning. She looked directly at us and continued cleaning, which was fine, but once she came to the counter she said absolutely nothing. No greeting, no “I’ll be with you in a moment.” She stood there on her phone and just stared at us. Extremely rude and unprofessional. Basic acknowledgment goes a long way.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Gainesville, FL?
Dunkin' is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' in Gainesville offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and tea, suitable for breakfast, brunch, and lunch.
Are there any new seasonal menu items at Dunkin' for the holiday season?
Yes, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Does this Dunkin' location have a drive-thru for quick service?
Yes, it features a drive-thru for fast grab-and-go orders.
Is free Wi-Fi available at Dunkin' in Gainesville?
Yes, the location offers free Wi-Fi for customers.
Are families and children welcome at this Dunkin' location?
Yes, the restaurant welcomes families and children.
What local attractions are near Dunkin' that visitors might enjoy?
Nearby attractions include Defy Gainesville, a trampoline park and event space, and Burn Boot Camp gym for an active lifestyle experience.
What convenient nearby services can help when visiting Dunkin'?
Close to Dunkin' are services like Bitcoin Depot ATM, Celeste's Mobile Pet Spa, and UPS Access Point for shipping and courier needs.
Can I combine a visit to Dunkin' with some shopping in the area?
Yes, you can visit nearby shopping spots such as Dollar Tree and Gainesville Carpets Plus Colortile after enjoying Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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