Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gainesville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
183 reviews
5 stars
110
4 stars
23
3 stars
10
2 stars
13
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praise friendly and attentive service, others report rude behavior and poor order handling.
Order Accuracy
Many customers experience issues with incorrect orders, leading to frustration and disappointment.
Cleanliness
The store is generally reported as clean, but there are mentions of maintenance issues, particularly in the restrooms.
Speed of Service
Service speed is inconsistent; some customers appreciate quick service, while others report long wait times and delays.
Product Quality
Coffee and donuts receive positive remarks for taste, but there are complaints about the quality of certain food items, such as bagels and breakfast sandwiches.
- ASAllie Sapp4 days ago2.0Went into the store earlier in the day, two employees were talking in front of me behind register so another employee noticed and came over to take my order. Needed to use bathroom but you have to ask for a key on a dirty cloth chain to unlock. No point in washing your hands. But wait, there's more. I have a rough day and find myself Ubering all over town to pick up kids because my car is at Mavis...kids are starving. We wait and wait. Then we see that Dunkin is open. We go walking over there with bags in our hands and exhausted...we see the sign says OPEN...We walk in eagerly...after a few awkward moments are staring...yea super awkward...the employee says WE ARE CLOSED. Donuts put away...floors are wet. It is 6:45 pm...So, I guess they are ready to run out BY 7 pm...Do people not work until close anymore?! I thought you clean AFTER you serve the customers AFTER closing time. Then someone stays back to clean and lock doors...I could be wrong. But, I was dead wrong to go there! Not again. I'll drive to 39th or Archer Rd.
- YMYareyly MaldonadoNov 17, 20251.0Worst customer service i ever received. They don't pay attention to customers. To order you need to wait for them to feel like they want to work.
- KTkrishna teapeNov 15, 20251.0The store sucks,took 20 mins to make one cup of coffee the worst dunkin donuts I have ever been too
- VHVinny HermanNov 4, 20251.0Went to the drive through, wanted to order a bagel. No one even bothered answering the speaker. I said "hello' three times, no answer, blew the horn, nothing. This is the second Dunkin that just likes to ignore people. When I go to leave, the employee has her head out the window, why I don't know. Never again will I patronize a Dunkin.
- DFDaisy FloraNov 2, 20255.0Staff are patient and pleasant. Drinks were 10/10. I have never been to a Dunkin that had drinks like that.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Gainesville, FL?
Dunkin' is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' in Gainesville offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and tea, suitable for breakfast, brunch, and lunch.
Are there any new seasonal menu items at Dunkin' for the holiday season?
Yes, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Does this Dunkin' location have a drive-thru for quick service?
Yes, it features a drive-thru for fast grab-and-go orders.
Is free Wi-Fi available at Dunkin' in Gainesville?
Yes, the location offers free Wi-Fi for customers.
Are families and children welcome at this Dunkin' location?
Yes, the restaurant welcomes families and children.
What local attractions are near Dunkin' that visitors might enjoy?
Nearby attractions include Defy Gainesville, a trampoline park and event space, and Burn Boot Camp gym for an active lifestyle experience.
What convenient nearby services can help when visiting Dunkin'?
Close to Dunkin' are services like Bitcoin Depot ATM, Celeste's Mobile Pet Spa, and UPS Access Point for shipping and courier needs.
Can I combine a visit to Dunkin' with some shopping in the area?
Yes, you can visit nearby shopping spots such as Dollar Tree and Gainesville Carpets Plus Colortile after enjoying Dunkin'.