Mixed reviews on staff friendliness; some employees received praise for helpfulness, while others were reported as rude and dismissive.
Product Quality
Ice cream and desserts generally received positive feedback, but there were complaints about portion sizes and incorrect orders.
Cleanliness
Concerns about cleanliness were noted, with some customers reporting dirty conditions and unkempt staff.
Operational Hours
Several customers expressed frustration over inconsistent closing times and being turned away before official closing hours.
Location Issues
The location within a gas station was mentioned, with some customers feeling uncomfortable due to the surrounding area.
SV
Scott Volpe
Nov 2, 2025
4.0
You have to love pumpkin flurries
AS
Andrew Smith
Oct 23, 2025
5.0
A solid well put together team here to pair with amazing ice cream and shake products!!! I went in the daytime and Angel was very helpful and was a solid representative for DQ and made for a good experience! A couple days later i went in at night and Melody and Tony were working. Melody's humor paired with her kind soul and Tony with his comforting presence made for such a delightful presence. Great Job guys!!! Will be back and fsvorite DQ location so far. Love the Ultimate Royal Choco Brownie by far yum to that creamy fudge center 😋😋😋😋
EP
Emily Paraboschi
Oct 20, 2025
2.0
They are usually good, but tonight they were turning customers away AT 9:50pm saying they were closed!! Multiple groups of people turned away!! If you say you are open till 10, serve people till 10. No need to lose customers and create negative interactions over not following your own hours.
RS
Richard Sandy
Oct 18, 2025
2.0
Got an extremely small sundae. It was very small overpriced and slow service.
AI
Aiden Imbimbo
Sep 30, 2025
1.0
To start this off, I must say I would rate this location 0 stars if it was possible, but unfortunately that’s not the case.
Today, September 30th (at 9:10 PM!) my girlfriend and I went to this location as we wanted a quick treat and we knew that Dairy Queen closes at 10 PM. As we’re pulling into a parking spot, we see an employee mopping that seems to glance at us and stare. After a few seconds, he walks over to the door, opens it (while still staring at us), closes it, locks it, then proceeds to jiggle the door to ensure it’s locked.
Both confused, my girlfriend and I look just at each other. After a short amount of time I stepped outside of the car and walked up to the door, not being acknowledged once by the employee inside mopping. I went to try to open the door to see if it was actually locked and to see if it would grab the attention of the employee, yet he didn’t bat an eye. This is all taking place between 9:11 and 9:12, still a whopping 48 minutes before they close!!! If we had shown up right before they close, I would understand this situation much more, however that was not the case at all. If something was causing them to need to close early I would completely understand that as, but it was the lack of communication on that employee’s end and the complete rudeness that was upsetting.
I will most definitely not be returning to this location, and my views of the company have unfortunately been affected heavily by this.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Gainesville specialize in?
Dairy Queen (Treat) offers soft-serve ice cream and signature shakes as their main treats.
What are the operating hours of Dairy Queen (Treat) on weekdays?
The store is open from 11:00 AM to 10:00 PM Monday through Thursday, and from 11:00 AM to 8:00 PM on Friday.
Are there facilities for families with children at this Dairy Queen?
Yes, the location is family-friendly and has high chairs and restrooms suitable for kids.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place orders for pickup through their online ordering system available on their website.
Does Dairy Queen (Treat) provide any special deals or mobile rewards?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals and participate in mobile ordering and rewards.
Is Dairy Queen (Treat) wheelchair accessible and does it have free WiFi?
Yes, the location is wheelchair accessible and offers free WiFi to customers.
Where is Dairy Queen (Treat) located?
It is located at 3960 SW Archer Rd Ste B, Gainesville, FL 32608-2398, USA.
What other dining options are nearby Dairy Queen (Treat)?
Nearby dining options include Arby's, McDonald's, First Watch, Chick-fil-A, Burger King, Waffle House, Steak 'n Shake, and Bento Asian Kitchen & Sushi.
Are there convenient gas stations or stores close to Dairy Queen (Treat) for a quick stop?
Yes, nearby gas stations and convenience stores include Fast Track Foods, Exxon & Mobil Stations, Shell, Kangaroo Express, and Circle K.
What nearby entertainment or shopping places can I visit when going to Dairy Queen (Treat)?
You can visit Butler Plaza West shopping center, the Redbox rental kiosk, and Target department store, all located near Dairy Queen (Treat).