Dairy Queen (Treat)

4.1
470 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
3960 SW Archer Rd Ste B, Gainesville, FL
32608-2398, United States

Hours

Reviews

4.1
470 reviews
5 stars
261
4 stars
103
3 stars
39
2 stars
17
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some employees received praise for helpfulness, while others were reported as rude and dismissive.

Product Quality

Ice cream and desserts generally received positive feedback, but there were complaints about portion sizes and incorrect orders.

Cleanliness

Concerns about cleanliness were noted, with some customers reporting dirty conditions and unkempt staff.

Operational Hours

Several customers expressed frustration over inconsistent closing times and being turned away before official closing hours.

Location Issues

The location within a gas station was mentioned, with some customers feeling uncomfortable due to the surrounding area.
  • SV
    Scott Volpe
    Nov 2, 2025
    4.0
    You have to love pumpkin flurries
  • AS
    Andrew Smith
    Oct 23, 2025
    5.0
    A solid well put together team here to pair with amazing ice cream and shake products!!! I went in the daytime and Angel was very helpful and was a solid representative for DQ and made for a good experience! A couple days later i went in at night and Melody and Tony were working. Melody's humor paired with her kind soul and Tony with his comforting presence made for such a delightful presence. Great Job guys!!! Will be back and fsvorite DQ location so far. Love the Ultimate Royal Choco Brownie by far yum to that creamy fudge center 😋😋😋😋
  • EP
    Emily Paraboschi
    Oct 20, 2025
    2.0
    They are usually good, but tonight they were turning customers away AT 9:50pm saying they were closed!! Multiple groups of people turned away!! If you say you are open till 10, serve people till 10. No need to lose customers and create negative interactions over not following your own hours.
  • RS
    Richard Sandy
    Oct 18, 2025
    2.0
    Got an extremely small sundae. It was very small overpriced and slow service.
  • AI
    Aiden Imbimbo
    Sep 30, 2025
    1.0
    To start this off, I must say I would rate this location 0 stars if it was possible, but unfortunately that’s not the case. Today, September 30th (at 9:10 PM!) my girlfriend and I went to this location as we wanted a quick treat and we knew that Dairy Queen closes at 10 PM. As we’re pulling into a parking spot, we see an employee mopping that seems to glance at us and stare. After a few seconds, he walks over to the door, opens it (while still staring at us), closes it, locks it, then proceeds to jiggle the door to ensure it’s locked. Both confused, my girlfriend and I look just at each other. After a short amount of time I stepped outside of the car and walked up to the door, not being acknowledged once by the employee inside mopping. I went to try to open the door to see if it was actually locked and to see if it would grab the attention of the employee, yet he didn’t bat an eye. This is all taking place between 9:11 and 9:12, still a whopping 48 minutes before they close!!! If we had shown up right before they close, I would understand this situation much more, however that was not the case at all. If something was causing them to need to close early I would completely understand that as, but it was the lack of communication on that employee’s end and the complete rudeness that was upsetting. I will most definitely not be returning to this location, and my views of the company have unfortunately been affected heavily by this.

Frequently Asked Questions About Dairy Queen (Treat)

What type of treats does Dairy Queen (Treat) in Gainesville specialize in?

Dairy Queen (Treat) offers soft-serve ice cream and signature shakes as their main treats.

What are the operating hours of Dairy Queen (Treat) on weekdays?

The store is open from 11:00 AM to 10:00 PM Monday through Thursday, and from 11:00 AM to 8:00 PM on Friday.