Customers reported inconsistent food quality, with some enjoying the burgers and ice cream, while others experienced cold or poorly prepared items.
Customer Service
Mixed reviews on customer service; some praised friendly staff, while others reported rude interactions and order inaccuracies.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms, detracting from the overall experience.
Pricing
Many customers felt that prices were too high for the quality and portion sizes, leading to dissatisfaction.
Convenience
The location is noted for its convenience, especially for travelers, but the layout and traffic patterns can be challenging.
GL
Gordon Lincoln
Oct 23, 2025
5.0
Excellent burgers
Was very pleasantly surprised.
DM
Danielle Mills
Oct 16, 2025
1.0
Most expensive gas on my trip. Advertised a drink special on canned beverages that was not honored. My purchase rang up super expensive (probably because the drink deal was not honored) and when I questioned it, the clerk just hurriedly said, "I'll give you a receipt."
KO
Kristi O'Keefe
Oct 5, 2025
5.0
This gas station/dq perfect combo. Easy to get to from I75! Both cashier at store and DQ very nice! Food from DQ hot and fresh!
DJ
David Jones
Aug 14, 2025
3.0
Reasonable ice cream cones. A ton of people come here for their ice cream..
JA
Jordan Abadie
Aug 2, 2025
2.0
The lady was nice enough to put my children's ice cream in a cup but left out my order when she over heard me say I didn't wanna eat here it's gross.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill?
They are open from 10:30 AM to 10:00 PM Monday through Thursday, and from 10:30 AM to 10:30 PM on Friday, Saturday, and Sunday.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it welcomes families and is good for kids, making it a family-friendly dining option.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official ordering website.
Does Dairy Queen Grill & Chill have any mobile app offers?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 9700 NW 39th Ave, Gainesville, FL, 32606-7324, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby spots like Dunkin' Donuts for coffee, Newberry Animal Holistic and Wellness Center if you have pets, or stop by the Shell gas station for fuel.
Are there any fitness or sports facilities near Dairy Queen Grill & Chill?
Yes, Aguila Athletics, a boxing class and gym, is located nearby for fitness enthusiasts.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby you can find gas stations like Shell and BP, as well as auto detailing services such as Zayas Detailing & L.E.D.