Dairy Queen Grill & Chill

3.6
1163 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9700 NW 39th Ave, Gainesville, FL
32606-7324, United States

Hours

Reviews

3.6
1,163 reviews
5 stars
486
4 stars
245
3 stars
160
2 stars
73
1 star
199

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the burgers and ice cream, while others experienced cold or poorly prepared items.

Customer Service

Mixed reviews on customer service; some praised friendly staff, while others reported rude interactions and order inaccuracies.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms, detracting from the overall experience.

Pricing

Many customers felt that prices were too high for the quality and portion sizes, leading to dissatisfaction.

Convenience

The location is noted for its convenience, especially for travelers, but the layout and traffic patterns can be challenging.
  • GL
    Gordon Lincoln
    Oct 23, 2025
    5.0
    Excellent burgers Was very pleasantly surprised.
  • DM
    Danielle Mills
    Oct 16, 2025
    1.0
    Most expensive gas on my trip. Advertised a drink special on canned beverages that was not honored. My purchase rang up super expensive (probably because the drink deal was not honored) and when I questioned it, the clerk just hurriedly said, "I'll give you a receipt."
  • KO
    Kristi O'Keefe
    Oct 5, 2025
    5.0
    This gas station/dq perfect combo. Easy to get to from I75! Both cashier at store and DQ very nice! Food from DQ hot and fresh!
  • DJ
    David Jones
    Aug 14, 2025
    3.0
    Reasonable ice cream cones. A ton of people come here for their ice cream..
  • JA
    Jordan Abadie
    Aug 2, 2025
    2.0
    The lady was nice enough to put my children's ice cream in a cup but left out my order when she over heard me say I didn't wanna eat here it's gross.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of their fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill?

They are open from 10:30 AM to 10:00 PM Monday through Thursday, and from 10:30 AM to 10:30 PM on Friday, Saturday, and Sunday.