Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.6
1,181 reviews
5 stars
494
4 stars
250
3 stars
164
2 stars
73
1 star
200
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about food being cold or poorly prepared.
Service Issues
Mixed reviews on service; some praised the staff for being friendly and helpful, while others reported rude service and incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, with some customers feeling uncomfortable due to the lack of hygiene.
Pricing Concerns
Several customers felt that prices were too high for the quality and quantity of food received, leading to dissatisfaction.
Convenience
The location is noted for its convenience, especially for travelers needing a quick stop for food and gas.
SM
Sophia McDonald
Feb 15, 2026
5.0
As soon as I stepped inside, I was transported to a tropical paradise that smelled of fried food and oil, and I was greeted by the warmest smiles from the staff. The menu was extensive and the food did not disappoint. Moreover, although the outside appearance scared me, the inside was home, and the food was exceptional. Will be returning shortly because it is worth the 30 minutes drive. Best fast food in Gainesville. 😊🍟🐓🍦
VV
vA v
Jan 23, 2026
4.0
The food was great, I love getting the meal deal that's the chicken strip box and it comes with fries drink and a sundae all for $7(or you can also get the cheeseburger)
It was more than enough food even though it looks tiny it is mighty
The service is ok, when my order was ready I wasn't aware because I was getting my drink and it wasn't called out so I only saw it when I went back up to the counter
If you are staying at the best Western it's within walking distance. The door to get in is a bit weird to spot, but it's the same station as the gas station counter.
MU
Ms Undy01
Jan 19, 2026
4.0
I love coming here. The food and blizzards are very good 😊. Not to mention the wait is not long, you get Excellent customer service.
JD
JJ D
Jan 18, 2026
1.0
Placed order in app and the app incorrectly selected the store based on app GPS which was incorrect. Contacted store, got hung up on. Then spoke to someone who didn't understand English. Then asked if the order could be cancelled and they said it would. Never happened. Just called and did a charge back. Glad this happened before i even tried this store. If service is this bad i can't imagine the food quality.
AM
Alexander Meske
Jan 9, 2026
3.0
It's a Dairy Queen inside a gas station. There's nothing fancy about it. But when you need food, and you're on the road, and you need gas too, it's perfect. The person was behind. The person behind the counter was really helpful and we appreciated it!
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Certified February 22, 2026Yext Knowledge Graph
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