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Dairy Queen Grill & Chill

3.6
(1181 reviews)

Business Details

9700 NW 39th Ave, Gainesville, FL
32606-7324, United States
(352) 333-0830
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9700 NW 39th Ave, Gainesville, FL
32606-7324, United States

Hours

Reviews

3.6
1,181 reviews
5 stars
494
4 stars
250
3 stars
164
2 stars
73
1 star
200

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about food being cold or poorly prepared.

Service Issues

Mixed reviews on service; some praised the staff for being friendly and helpful, while others reported rude service and incorrect orders.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, with some customers feeling uncomfortable due to the lack of hygiene.

Pricing Concerns

Several customers felt that prices were too high for the quality and quantity of food received, leading to dissatisfaction.

Convenience

The location is noted for its convenience, especially for travelers needing a quick stop for food and gas.
  • SM
    Sophia McDonald
    Feb 15, 2026
    5.0
    As soon as I stepped inside, I was transported to a tropical paradise that smelled of fried food and oil, and I was greeted by the warmest smiles from the staff. The menu was extensive and the food did not disappoint. Moreover, although the outside appearance scared me, the inside was home, and the food was exceptional. Will be returning shortly because it is worth the 30 minutes drive. Best fast food in Gainesville. 😊🍟🐓🍦
  • VV
    vA v
    Jan 23, 2026
    4.0
    The food was great, I love getting the meal deal that's the chicken strip box and it comes with fries drink and a sundae all for $7(or you can also get the cheeseburger) It was more than enough food even though it looks tiny it is mighty The service is ok, when my order was ready I wasn't aware because I was getting my drink and it wasn't called out so I only saw it when I went back up to the counter If you are staying at the best Western it's within walking distance. The door to get in is a bit weird to spot, but it's the same station as the gas station counter.
  • MU
    Ms Undy01
    Jan 19, 2026
    4.0
    I love coming here. The food and blizzards are very good 😊. Not to mention the wait is not long, you get Excellent customer service.
  • JD
    JJ D
    Jan 18, 2026
    1.0
    Placed order in app and the app incorrectly selected the store based on app GPS which was incorrect. Contacted store, got hung up on. Then spoke to someone who didn't understand English. Then asked if the order could be cancelled and they said it would. Never happened. Just called and did a charge back. Glad this happened before i even tried this store. If service is this bad i can't imagine the food quality.
  • AM
    Alexander Meske
    Jan 9, 2026
    3.0
    It's a Dairy Queen inside a gas station. There's nothing fancy about it. But when you need food, and you're on the road, and you need gas too, it's perfect. The person was behind. The person behind the counter was really helpful and we appreciated it!

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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