Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others reported cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others citing rude or inattentive service.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Pricing
Many customers felt the prices were too high for the quality of food and service received.
Convenience
The location is noted for its convenience, especially for travelers, but the layout and traffic patterns can be challenging.
AM
Alexander Meske
3 days ago
3.0
It's a Dairy Queen inside a gas station. There's nothing fancy about it. But when you need food, and you're on the road, and you need gas too, it's perfect. The person was behind. The person behind the counter was really helpful and we appreciated it!
CZ
Chris Zeke
Dec 20, 2025
3.0
Fast food, decent.
RC
Ryder Carroll
Dec 12, 2025
4.0
Food was great, workers were nice, the gas station that it is in, whew, whole other story.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill?
They are open from 10:30 AM to 10:00 PM Monday through Thursday, and from 10:30 AM to 10:30 PM on Friday, Saturday, and Sunday.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it welcomes families and is good for kids, making it a family-friendly dining option.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official ordering website.
Does Dairy Queen Grill & Chill have any mobile app offers?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 9700 NW 39th Ave, Gainesville, FL, 32606-7324, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby spots like Dunkin' Donuts for coffee, Newberry Animal Holistic and Wellness Center if you have pets, or stop by the Shell gas station for fuel.
Are there any fitness or sports facilities near Dairy Queen Grill & Chill?
Yes, Aguila Athletics, a boxing class and gym, is located nearby for fitness enthusiasts.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby you can find gas stations like Shell and BP, as well as auto detailing services such as Zayas Detailing & L.E.D.