Chipotle U of Florida is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Availability
Many reviews highlighted frequent shortages of key ingredients, often resulting in customers leaving without their desired items.
Cleanliness
The restaurant was frequently described as dirty, with reports of unclean dining areas and food preparation spaces.
Portion Sizes
Customers consistently noted that portion sizes were smaller than expected, with some feeling cheated on their orders.
Inconsistent Experience
While some customers had positive experiences with food quality and service, many others reported significant issues, indicating a lack of consistency.
SE
Sheri E.
1 day ago
1.0
Rude customer service but management doesn't care.
NS
Nicholas Snow
Nov 4, 2025
2.0
Food is good but they are usually out of chicken or steak or something. It's very annoying and you'd think they could adapt and make more food ahead of time
SA
Shruti Ahire
Nov 3, 2025
1.0
The dude with the fake eyes lashes at the counter needs to go away.
He was so rude about our order
Didn’t add salsa to my order which I specifically asked for
Seriously dude, you are not doing us a favour
Just read other reviews for this chipotle. Not surprised😂
Lowest rated chipotle ever. Ya’ll need to close shop
JJ
Jaime
Oct 31, 2025
1.0
The fact that you CANNOT GET A HOLD OF ANY EMPLOYEE at the store over the phone is absurd. So if you order uber or online just know you can’t reach anyone about any issues or changes to your order & it’s terrible that company’s think this is a good thing for their businesses.
VL
Victoria Loughlin
Oct 20, 2025
2.0
Unfortunately the service completely ruined my experience at this Chipotle. Staff seem miserable and the woman at the cashier was rude. She barely communicated with me, got annoyed when I wasn’t following what she was saying and made the entire checkout experience and uncomfortable. It’s a shame because the food was great, but the attitude and lack of professionalism from the staff would put me off from ever going back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at U of Florida offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 1432 W University Ave?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle at U of Florida offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at U of Florida?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the App Store.
Is the Chipotle at U of Florida LGBTQ friendly?
Yes, the location welcomes LGBTQ customers and ensures an inclusive environment.
Where is Chipotle Mexican Grill located in Gainesville, FL?
It is located at 1432 W University Ave, next to Sushi-2-Go and across from the University of Florida campus in Gainesville, FL 32603.
What nearby places can I visit before or after dining at Chipotle?
Nearby you can visit Chesapeake Bagel Bakery for breakfast, Dunkin' for coffee or donuts, and Baskin-Robbins for ice cream or desserts.
Are there any nearby restaurants offering different cuisines close to Chipotle?
Yes, near Chipotle you can find Sushi-2-Go for Japanese cuisine, CAVA for Mediterranean food, and Huey Magoo’s for American and chicken dishes.
How can the nearby University of Florida campus help visitors find Chipotle?
Chipotle is conveniently located across from the University of Florida campus on W University Ave, making it easily accessible for students and visitors at the university.
Does Chipotle offer any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.