Chipotle Mexican Grill

3.5
1112 reviews
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About

Mexican Restaurant
Chipotle U of Florida is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1432 W University Ave, Gainesville, FL
32603, United States

Hours

Reviews

3.5
1,112 reviews
5 stars
447
4 stars
235
3 stars
103
2 stars
87
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Availability

Many reviews highlighted frequent shortages of key ingredients, often resulting in customers leaving without their desired items.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean dining areas and food preparation spaces.

Portion Sizes

Customers consistently noted that portion sizes were smaller than expected, with some feeling cheated on their orders.

Inconsistent Experience

While some customers had positive experiences with food quality and service, many others reported significant issues, indicating a lack of consistency.
  • SE
    Sheri E.
    1 day ago
    1.0
    Rude customer service but management doesn't care.
  • NS
    Nicholas Snow
    Nov 4, 2025
    2.0
    Food is good but they are usually out of chicken or steak or something. It's very annoying and you'd think they could adapt and make more food ahead of time
  • SA
    Shruti Ahire
    Nov 3, 2025
    1.0
    The dude with the fake eyes lashes at the counter needs to go away. He was so rude about our order Didn’t add salsa to my order which I specifically asked for Seriously dude, you are not doing us a favour Just read other reviews for this chipotle. Not surprised😂 Lowest rated chipotle ever. Ya’ll need to close shop
  • JJ
    Jaime
    Oct 31, 2025
    1.0
    The fact that you CANNOT GET A HOLD OF ANY EMPLOYEE at the store over the phone is absurd. So if you order uber or online just know you can’t reach anyone about any issues or changes to your order & it’s terrible that company’s think this is a good thing for their businesses.
  • VL
    Victoria Loughlin
    Oct 20, 2025
    2.0
    Unfortunately the service completely ruined my experience at this Chipotle. Staff seem miserable and the woman at the cashier was rude. She barely communicated with me, got annoyed when I wasn’t following what she was saying and made the entire checkout experience and uncomfortable. It’s a shame because the food was great, but the attitude and lack of professionalism from the staff would put me off from ever going back.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at U of Florida offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 1432 W University Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.