Chipotle Mexican Grill

Reviews

• CC

  Codey Carter

  2 days ago
  1.0
  This place has a bad reputation of being completely out of food by 9 o’clock, and they don’t often replenish what is depleted. I have ordered here multiple times only to be disappointed when my meals are not correct, or they are out of something and the meal has to be canceled. Tonight I came into the store, 15 people waiting in line for them to restock, per usual, only to be disappointed when they announce they are out and do not have anymore, once again. I don’t know how this place stays in business. How do you run out of food two hours prior to closing. Not only that, but there is food all over the place. Literally looks like someone threw food across the cold line. Cross contamination everywhere, all the meat containers (empty) look stale and old. Food is covering all surfaces spread across the cold line. I wait 25 minutes in line for complete disappointment. Staff always looks upset, like they hate their jobs, and the nobody is moving with any sort of urgency. I’ve been in the service industry for 10 years of my life. This place is by far the worst chipotle I’ve ever encountered. This is my 3rd experience like this in 2 months. How this chipotle is still in business, I don’t know. I was not the o ly person there with the same feelings. A group of people (upset) and mad about the fact that their online orders could not be complete, sat outside complaining about the continued terrible service and food quality, or lack of food at all, while ordering food from another establishment. If I was a district manager, I’d be cracking down.
• MM

  Michael Manning

  6 days ago
  1.0
  Doesn't matter what time of day it is. This location is always out of something. Nothing is off limits bowls, utensils,even the food. When you.walk in you get greeted with we are out of this, this and that. This is not a blue moon thing this is an every day thing
• CC

  Chloe Crawford

  Feb 7, 2026
  1.0
  If I could give a zero I would as well this place was disgustingly dirty trash overflowing all 4 of them services was terrible there was no stake no chips no nothing and it was 3 hours before close and the cook could care less even one of the employees said it had been three hours and still no chip or stake food ending up leaking due to not being closed properly
• CR

  Chase R.

  Feb 7, 2026
  1.0
  Sorry, chipotle team, I hate to contribute negative reviews but unfortunately, this was a poor experience from start to finish. When I first ordered my bowl, I was given a hilariously small portion of steak. Then at every station, I was offered a ridiculously small portion of vegetables, corn, even pico de gallo. Finally when ordering cheese, the manager demanded that I pay an additional up charge for cheese and excess of 4 ounces. I hope the dollar 50 up charge was worth the negative review.
• NG

  Nesha Green

  Feb 5, 2026
  5.0
  The customer service I receive about two weeks ago was phenomenal, I believe his name was Carter or Carson he was absolutely amazing. There was also an African American girl which I can’t remember her name who was wonderful as well. Thank you for the great food quality and the wonder customer service.

Frequently Asked Questions About Chipotle Mexican Grill