Business Details
About
Mexican Restaurant
Chipotle North Gainesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,184 reviews
5 stars
520
4 stars
216
3 stars
120
2 stars
76
1 star
252
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and messy food preparation areas.
Customer Service
Numerous customers reported rude and unhelpful staff, with many expressing frustration over poor service and lack of management oversight.
Ingredient Availability
Frequent complaints about being out of key ingredients, such as rice, chicken, and guacamole, leading to dissatisfaction among customers.
Food Quality
While some customers enjoyed the food, there were significant concerns about food safety, including reports of undercooked rice and foreign objects found in meals.
Order Accuracy
Several reviews mentioned issues with incorrect orders, missing items, and poor handling of online orders.
- BEBrian Ebel3 days ago3.01st time back since 2020. Our order taker was polite and professional. He was only 1 of 2 employees helping customers. The food item area was a disaster. 1 employee was cleaning up but most of the food looked old. 2 other employees stood around chatting. The chicken was good but dry. The queso was cold. The bathrooms need attention. Not sure if I'll return to this particular store.
- AJAna Jirau3 days ago2.0Very disappointed!. the counter where the food was it was the dirtiest I ever see. A guy was start cleaning the counter with a dirty towel & when scrubbing, the water from the tower go inside the black beans their serving. Gross. Overall the place was very dirty.
- LLLDec 26, 20251.0Second time coming here to just purchase a fountain drink with cash and the cashier giving me short change because their register didn’t have enough change. As a customer, it shouldn’t be on me to take a financial loss because your manager isn’t making enough change. It’s honestly crazy that is how they do business. The company should take the hit, not me.
- SSSuzanneDec 18, 20251.0I know these reviews are valid, but don’t seem to do any good.…if you can take time….. Go to Chipotle.com, contact support, report an experience I’ve done this before and had seen real changes at the restaurant location. We want this location Back!
- MLMary LuciusDec 14, 20253.0The employees do not care about food sanitation. . The person putting our food in a bowl slapped it on with no pride in presentation. The stainless steel counter top station where server puts your bowl had meat,tomatoes,lettuce,shredded food,cheese,bits of meat,lettuce hon the counter top.Did not care about keeping a clean station? Tables needed cleaning, ect. Will not be back Obviously this is the norm
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill North Gainesville located?
Chipotle Mexican Grill North Gainesville is located at 2225 NW 13th St, Suite 100, Gainesville, FL 32609, US.
What are the operating hours for Chipotle Mexican Grill North Gainesville?
Chipotle North Gainesville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle North Gainesville offer pickup and delivery services?
Yes, Chipotle North Gainesville offers both in-store pickup and delivery services.
How can I order food from Chipotle North Gainesville online?
You can order food online through the Chipotle app or their website at https://order.chipotle.com/.
What type of food does Chipotle North Gainesville serve?
Chipotle offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle North Gainesville inclusive and welcoming to the LGBTQ community?
Yes, Chipotle North Gainesville welcomes LGBTQ customers.
Are there nearby places I can visit before or after dining at Chipotle North Gainesville?
Yes, nearby places include Smoothie King for smoothies, Sport Clips Haircuts for grooming, and Wawa for convenience store needs.
Can I combine a visit to Chipotle with a shopping trip nearby?
Yes, you can visit nearby stores such as Mattress Firm, Rhodes Furniture, Rooms To Go Outlet, or Goodwill Retail Store for your shopping needs.
What nearby options are available if I need health or wellness services near Chipotle?
Nearby wellness options include Family Medicine PA, Gentle Waters Healing Center, Five Branch Massage & Wellness, and local dentists like Patrick R. Fitzgerald, DMD.
Does Chipotle North Gainesville cater events or offer gift cards?
Yes, Chipotle North Gainesville provides catering services and offers gift cards for purchase.