Business Details
About
Sandwich Restaurant
Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
174 reviews
5 stars
97
4 stars
34
3 stars
16
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of orders.
Food Quality
Food quality received mixed reviews; while some customers enjoyed the cheesesteaks and fries, others complained about blandness, incorrect orders, and issues with freshness.
Cleanliness Issues
Several customers reported unsanitary conditions, including hair in food and sightings of roaches, leading to significant dissatisfaction.
Order Accuracy
Many customers experienced issues with order accuracy, including missing ingredients and incorrect items being served.
Value for Money
While some customers felt the food was worth the price, others found it overpriced for the portion sizes and quality.
- SLStephen LyonsOct 23, 20254.0Great attitude great service. Small sandwich x2 and fries.
- LMlamya meOct 6, 20251.0No gloves or they’re not covering their hair and they’re so rude never responded the customer the way supposed to
- PHPeter HallAug 19, 20255.0Everything was awesome . I had low expectations cause the mall is slow but lo and behold ….food was hot and tasty and fresh. The employees were super nice and efficient. My new fav
- HGHardik GroverAug 14, 20255.0I live their French fries!
- TOTania OteroJun 14, 20251.0They are terrible, I was supposed to have onion green peppers and mushrooms on my steak sandwich. I barely saw any onion or green peppers and had absolutely no mushrooms! We also got charged a tip fee which we weren't supposed to and they wouldn't even fix it! Disgrace!!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at The Oaks Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services as those options are closed every day.
Can I order food for pickup or takeout at Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not offer pickup or takeout services, as those hours are marked closed every day.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards, and also supports debit cards.
Is Charleys Cheesesteaks family-friendly and accessible?
Yes, Charleys Cheesesteaks welcomes families and children, has high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
Does Charleys Cheesesteaks serve vegetarian or vegan options?
They serve vegetarian options, but do not offer vegan options.
Are reservations required or accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks neither accepts nor requires reservations.
What nearby stores can I visit for clothing before or after dining at Charleys Cheesesteaks?
You can visit American Eagle, Charlotte Russe, LOFT, and Francesca's for clothing shopping near Charleys Cheesesteaks at The Oaks Mall.
Are there other dining options close to Charleys Cheesesteaks at The Oaks Mall?
Nearby dining options include Red Robin Gourmet Burgers and Brews, Mi Apa Latin Cafe, Romano's Macaroni Grill, and Edo Japanese Steakhouse to explore around your visit.
Where can I find shoe stores near Charleys Cheesesteaks at The Oaks Mall?
Finish Line, Foot Locker, Journeys, and Champs Sports are shoe stores located near Charleys Cheesesteaks where you can shop for footwear.