Business Details
About
Sandwich Restaurant
Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
176 reviews
5 stars
98
4 stars
34
3 stars
16
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality, with some praising the cheesesteaks and fries while others reported issues like undercooked or poorly made items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness Concerns
Several customers reported unsanitary conditions, including hair in food and sightings of roaches, leading to dissatisfaction.
Positive Experiences
Despite the negatives, many customers enjoyed their meals and praised the friendly staff, indicating that some had very positive dining experiences.
- MCMary CrouchDec 19, 20255.0Awesome lunch!
- JWJoe WoodruffDec 17, 20251.0Second time I've tried to go here in the last two weeks, and both times they had the grills all pulled out over an hour before closing and are not able to make food. Last time was Dec 3rd, they told me then it would be a few minutes, so I waited for a while as they kept pulling more grills out away from the walls until I gave up and went elsewhere. Thought I'd give them the benefit of the doubt, maybe it was a fluke, something got spilled or whatever. Same thing tonight, Dec 17, grills all pulled out and cleaning over an hour before closing. Not going to even bother going here anymore.
- SLStephen LyonsOct 23, 20254.0Great attitude great service. Small sandwich x2 and fries.
- LMlamya meOct 6, 20251.0No gloves or they’re not covering their hair and they’re so rude never responded the customer the way supposed to
- PHPeter HallAug 19, 20255.0Everything was awesome . I had low expectations cause the mall is slow but lo and behold ….food was hot and tasty and fresh. The employees were super nice and efficient. My new fav
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at The Oaks Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services as those options are closed every day.
Can I order food for pickup or takeout at Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not offer pickup or takeout services, as those hours are marked closed every day.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards, and also supports debit cards.
Is Charleys Cheesesteaks family-friendly and accessible?
Yes, Charleys Cheesesteaks welcomes families and children, has high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
Does Charleys Cheesesteaks serve vegetarian or vegan options?
They serve vegetarian options, but do not offer vegan options.
Are reservations required or accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks neither accepts nor requires reservations.
What nearby stores can I visit for clothing before or after dining at Charleys Cheesesteaks?
You can visit American Eagle, Charlotte Russe, LOFT, and Francesca's for clothing shopping near Charleys Cheesesteaks at The Oaks Mall.
Are there other dining options close to Charleys Cheesesteaks at The Oaks Mall?
Nearby dining options include Red Robin Gourmet Burgers and Brews, Mi Apa Latin Cafe, Romano's Macaroni Grill, and Edo Japanese Steakhouse to explore around your visit.
Where can I find shoe stores near Charleys Cheesesteaks at The Oaks Mall?
Finish Line, Foot Locker, Journeys, and Champs Sports are shoe stores located near Charleys Cheesesteaks where you can shop for footwear.