Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
686 reviews
5 stars
315
4 stars
173
3 stars
80
2 stars
48
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for friendliness while others were noted for rudeness and lack of attention.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others reported cold or poorly prepared items.
Speed of Service
Service speed is a common complaint, with many customers experiencing long wait times for their orders.
Cleanliness
The restaurant's cleanliness received positive feedback, although some reviews mentioned issues with restrooms and overall maintenance.
- CTCynthia ThomasDec 22, 20253.0We have been at this Arby’s several times and always the workers are nice and attentive. The woman at the counter today was not friendly. I ordered a Jamocha shake with my meal, but it was obvious it was only a vanilla shake. I went back to tell her it tastes like vanilla, not a Jamocha and she insisted it was not vanilla. Jamocha is suppose to be a light brown color with whipped cream and the drizzle of chocolate. This was white with barely any whipped cream and no chocolate drizzle. This worker acted like she didn’t care about the quality of her work and customer satisfaction.
- SBSpencer BasingerDec 4, 20255.0I came in to arbys with my daughters this evening on a normal weekday night. I was greeted right away and also greeted my children as well bring smiles to their faces. We ordered are food and it was fast and accurate and even brought out to our table. Robert continued to check on us to see if everything was good or we needed anything. He was also very busy up front and still had time to check on us and everyone in the lobby. I've never experienced such good customer service especially at a fast food place. He really stood out and I will for now on choose this arbys to come too. Even over mcdonalds and most fast food restaurants. Give that man a raise you don't see that everyday!
- SHSharen HolwayNov 23, 20251.0My husband picked up our order. His order was...Beef gyro and a ham and cheese with American cheese and fries. There were no fries, and this was I think a chicken gyro. Made with very stinky chicken and lots of spices. The ham and cheese was ok, but no fries for the grandchild. And the chicken was i think bad with too much spice. We threw it away. I tried to call, but a man answered and said he couldn't hear me and hung up. We idi this again from another phone. It just rang and rang. Very disappointed. Thought you should know. $15.30 WAS SPENT AT APOROX 5:20. And there was no receipt.
- RBrichard brelandNov 16, 20251.0Took 15 minutes for the girl to get off her phone to take my order.. then 10 minutes later I got cold food.. Noone but me in the store
- CTC&J TempleNov 15, 20252.0People are worried about taking breaks and not helping customers, i am a secret shopper and they didn't care. If I got my meal hot or correct?