Arby's

Reviews

• SS

  Sherri Smith

  Feb 11, 2026
  5.0
  I stopped in tonight for a quick meal. It was a pleasant experience! The young men that were working front & back so kind, polite & professional. My order was as filled very quickly and my food was fresh and delicious. Thank you!!😊
• CM

  Chris Monte

  Jan 17, 2026
  1.0
  I don’t know if they are under staffed or just plain incompetent but don’t waste your time on this place. I ordered our meals on the app and they said I could pick it up in 15 to 20 minutes. I showed up about 20 minutes later and got in the drive thru line behind 2 other cars. It took 20 minutes for me to get to the delivery window and another 10 minutes to get my order. The food was cold and looked like they threw it together from across the room, a pile of meat on one side of the bun and nothing on the other side. They made no excuses for the delay only said “sorry for the delay”. We ate the cold sandwiches and fries but will never eat there again.
• AL

  annie lybarger

  Jan 16, 2026
  2.0
  This location is terrible. The wait is always long for no apparent reason. Just sat in the drive through for over 30 minutes and ultimately got out of line. Absolutely ridiculous
• CS

  Chloe Spinuzza

  Jan 2, 2026
  1.0
  Slow and bad attitude service. You cannot claim any rewards from the app from this store, simply because they won't fix a button on their screen.
• GG

  Gregg

  Nov 24, 2025
  1.0
  I placed a mobile order for a French Dip, Medium Fry, and Chicken Cordon Bleu. When I arrived, my order had not even been started. I then waited another 10 minutes, only to receive one sandwich—the French Dip. I had to bang on the drive-thru window just to get the attention of an employee. After informing her of the missing items, she disappeared for another 10 minutes before finally returning with the rest of my order. When I arrived home, every single item was ice cold—not warm, not slightly cooled, but ice cold. The food was in such unacceptable condition that I saved it in a zip-lock bag to return to the store. The cheese on the French Dip was completely unmelted, and the Chicken Cordon Bleu was missing cheese entirely. This is not only a quality issue—it is a food safety concern. Hot food must be served hot to remain safe for consumption, yet your staff showed no regard for even the most basic standards. What makes this worse is the complete lack of leadership I witnessed. The manager was sitting in the office on his cell phone, clearly visible from the drive-thru, offering no oversight, no direction, and no support to his team. It is extremely concerning that employees felt comfortable serving food in this condition and showed no urgency, care, or professionalism throughout the entire process. I placed the food in a zip lock bag as it will be returned to the store. Based on what I experienced Saturday night, this location has serious operational failures, a disregard for food safety, and a clear absence of effective leadership. These issues require immediate attention.