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Arby's

4.0
(873 reviews)
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Business Details

6760 West Newberry Road, Gainesville, FL
32605, United States
(352) 554-4106
http://www.arbys.com/locations/us/fl/gainesville/6760-west-newberry-road/store-8738
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6760 West Newberry Road, Gainesville, FL
32605, United States

Hours

Reviews

4.0
873 reviews
5 stars
440
4 stars
222
3 stars
88
2 stars
29
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying their meals while others received cold or poorly prepared items.

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in the restrooms, which detracted from their overall experience.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising quick service while others experienced long waits and order errors.
  • GG
    Gary Griffis
    5 days ago
    2.0
    Maybe because it was late at night but it was the worst fish sandwich ever. The fish was very very hard I can barely chew it on the edges. It seemed like it had been fried many many hours ago. The service was very friendly
  • KG
    Kevin Gunning
    Feb 18, 2026
    5.0
    Robert Montgomery is helpful and friendly thorough on the drive thru..
  • JN
    Joanne Nina
    Jan 24, 2026
    5.0
    This Arby's location consistently makes great sandwiches! Also, the drive-thru cashiers are always very polite, even when they are mad busy. I go to this location exclusively although I live closer to a different Arby's. The five stars I've given are well-earned.
  • SL
    Sean Lang
    Jan 16, 2026
    1.0
    Walked here from the hospital next door and arrived at 9:30pm. All the doors were locked and they were only taking drive through orders, long before the scheduled closing time.
  • JR
    Jeff Robinson
    Jan 4, 2026
    5.0
    Everytime going in there there wasn't anyone there but after a few minutes workers came in smelling like weed.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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