Subway

Reviews

• AA

  Ant

  3 days ago
  1.0
  I am filing a formal complaint regarding this and the employee working the line on Monday, 3/2, at 2:00 PM. This is my second experience with this individual where she has failed to follow the mandatory protein portioning guidelines. As I have worked in this franchise system previously, I recognized the discrepancy immediately. This isn't an accidental error; it is a consistent failure to follow brand regulations, resulting in the customer being overcharged for an under-portioned product. Beyond the ingredient "skimming," her attitude is unprofessional and damaging to your store's reputation. I am reporting this because I know that consistent deviations from the formula are a breach of the franchise agreement. I expect a follow-up regarding how you intend to rectify these training and portioning failures
• MM

  Michelle

  Oct 14, 2025
  1.0
  Ordered a philly cheesesteak through the app, picked it up, all nicely wrapped, then got home, unwrapped it and NO MEAT, NO CHEESE, just bread and toppings...how does that even happen?!? Staff is either completely stupid or do this intentionally, either way completely ridiculous and frustrating. Terrible
• WW

  Willie

  Sep 12, 2025
  5.0
  I only have good things to say about this Subway. Very friendly and quick service.
• NM

  N M

  Jul 14, 2023
  1.0
  The manager at this location is making so much damage to this business subway/711 gas station. She yelled at customers in front of everyone, she was so rude and loud. No manners at all. Must have a miserable life. The owner clearly don't care. Wondering when corporate will do something about it.
• JS

  Joe Stabile

  May 12, 2023
  1.0
  First store was closed 2 hours earlier when I ordered on app! Next day went for a refund next day, employee called manager and manager said she was in bed and I would have to return the next day when owners were there! She abruptly hung up. I asked for owner's number to resolve and employee called manager again and refused to give number. I then said I hope you will enjoy dealing with customer service and that she was rude in the way this was being handled! I came back the very next day again for my refund. The manager who was the one who responded previously to me the previous day was called to give my refund! She asked for receipt and as she gave me the refund stated, "Do us a favor and do not order any more sandwiches from this store." I then responded, I wouldn't and that this was why they're rated less than 3 stars on Google! BTW! The nite that they were closed at 5 pm., I then ordered the sub at the Dani Rd. Subway! They were empathetic, courteous, and truly professional and their sub was truly a quality sub!

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