Service Speed
Many customers reported long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.
Food Quality
Numerous reviews indicated issues with food quality, including cold, overcooked, or improperly prepared items.
Customer Service
While some staff were praised for their friendliness, there were multiple complaints about rude service and incorrect orders.
Operational Issues
Customers noted that many ordering screens were not functioning, and there were complaints about the cleanliness and maintenance of the location.
Overall Experience
Overall, the experience was mixed, with some customers enjoying their meals while others expressed dissatisfaction and vowed not to return.