Chipotle Mexican Grill

3.2
1468 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Cypress Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6320 N Andrews Ave, Ft Lauderdale, FL
33309, United States

Hours

Reviews

3.2
1,468 reviews
5 stars
543
4 stars
233
3 stars
129
2 stars
103
1 star
460

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The location is frequently reported as dirty, with unsanitary conditions and a lack of cleanliness in food preparation areas.

Customer Service

Many customers experienced poor service, including rude staff and lack of communication, leading to frustration and dissatisfaction.

Food Quality

Customers noted inconsistent food quality, including undercooked rice, small portions, and missing ingredients, which contributed to negative dining experiences.

Management Issues

The location is described as poorly managed, often running out of food items and lacking proper staffing, leading to long wait times and inadequate service.
  • SL
    Sarah Leonard
    6 days ago
    5.0
    I gotta say whoever was working the 2pm lunch rush on 1/6/26 was doing the damn thing. I was running so late for work they had me in and out of that line in 2 minutes. I made it to work on time and my belly is full. THANK YALL!!! Also the manager at this location is an angel, her customer service better be acknowledged. 24/7 she’s on it. One time I came super later and they were making the last batch of white rice I waited for it cause I’m super picky and it came out mushy cause they tried to rush it (for me the only one customer in there), I opted for the brown rice anyways and she compt my whole meal just cause I waited. We love her, give her a raise immediately.
  • PA
    Pedro Alvarado
    Jan 5, 2026
    2.0
    Yo soy cliente de Chipotle...semanalmente compro órdenes para 4-personas y he visitado este local en dos ocasiones y la atención es mala se siente discriminatoria(raza),comida es demasiada picante,y el ambiente se siente en desanimo y tan es así que en el piso desde que entras notas que hay papeles tirados y mesas con migajas de comida.No puedo añadir foto ni videos porque estoy llenando la encuesta desde mi hogar.
  • NT
    Nicole Tiratsuyan
    Dec 22, 2025
    1.0
    This location is consistently dirty, always a mess and *every time* I come, I have to ask them to clean the counter with all the toppings on it before they slide my bowl over. This time I was slightly more grossed out if they keep it this dirty infront of my eyes, can’t imagine the back. They are always kind to me but the service is always a drag. Just being honest. Maybe it’s the management
  • SD
    s dickens
    Dec 10, 2025
    2.0
    12 people behind the counter. No communication and just throwing orders together. Watched the lady taking initial orders just throw food together to get to the next customer like cross contamination was not a thing. Every scoop slung food into the neighboring ingredients. Instead of passing to the next person she was trying to add all ingredients to every order. Then they tried to charge me for double meat because the person behind me ordered double meat and no one was talking to each other. Absolute mad house for no reason.
  • SW
    shara Willis
    Dec 6, 2025
    1.0
    This was my first time coming to this location being new to the area and my first meal of the day. The wait wasn't as bad around 1:10pm. When it was my turn to order, there was no more white rice so I settled for brown rice. I got a chicken bowl, with pico, corn, mozzarella. I ate it and it was okay, I've had better. HOWEVER, 3 hours later my stomach was hurting, I was feeling nauseous 🤢 , I had diarrhea and I vomitted out all the food so far three times already. I wonder if anyone else got sick as well! Currently, I am on the toilet still with diarrhea! This has never happened to me eating Chipotle and I am utterly shocked. You all need to stay abreast of your food standards and the cook needs to ensure that the meat is FULLY COOKED. I am in disbelief and I will be calling later, because this is an inconvenience to me!!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Cypress Creek offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.

Where is the Chipotle Mexican Grill located in Ft Lauderdale?

It is located at 6320 N Andrews Ave, Broward, Ft Lauderdale, FL 33309, west of I-95, north of NE 62nd Street, across from the Office Depot plaza.