Chipotle Mexican Grill

3.2
1456 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Cypress Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6320 N Andrews Ave, Ft Lauderdale, FL
33309, United States

Hours

Reviews

3.2
1,456 reviews
5 stars
539
4 stars
233
3 stars
127
2 stars
99
1 star
458

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of urgency.

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, missing ingredients, and small portions.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions and unkempt dining areas.

Management Issues

Many reviews pointed to poor management and organization, leading to frequent shortages of ingredients and overall mismanagement.

Inconsistent Experience

While some customers had positive experiences, many others reported consistently negative experiences, indicating a lack of reliability at this location.
  • WH
    wm hunter
    4 days ago
    3.0
    Customer service was great. The problem was lost of empty or almost food selection. The general look was not very appetizing. My bowl tasted great, the overall look of the store was troubling.
  • HB
    Heitor Buosi
    Nov 15, 2025
    1.0
    Estão economizando na comida?? Serviram muito pouco. Nao tinha gelo ne coca na maquina
  • DG
    Deena Gallo
    Nov 9, 2025
    1.0
    Came at 10 and they had nothing even though they closed at 11. They even had the chairs up already
  • MM
    Matthew
    Nov 5, 2025
    1.0
    It's the most poorly kept Chipotle I've ever been to. Old looking ingredients and an interior that gets cleaned maybe once per day. It's like they put kids in charge and just left it that way.
  • PS
    Prince Scales
    Oct 27, 2025
    1.0
    While I understand that employees want to go home asap if a customer comes during business hours whether it’s as soon as opening or right before closing the business should be able to provide the same level of service no matter what. It was very upsetting walking in to see the food line had been broken down early they made me a bowl with just rice meat and cheese. There were no vegetables or sour cream or guacamole available nor did the employees try to provide the requested ingredients. I’m sorry but telling the customer what you see is what you get is downright poor customer service. This location needs to do better especially if you’re gonna charge full price for a bowl when the rice is hard and more than half of the ingredients couldn’t even be added. Needless to say this was less than satisfactory and definitely not worth the money I spent

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Cypress Creek offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.

Where is the Chipotle Mexican Grill located in Ft Lauderdale?

It is located at 6320 N Andrews Ave, Broward, Ft Lauderdale, FL 33309, west of I-95, north of NE 62nd Street, across from the Office Depot plaza.