Chipotle Cypress Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of urgency.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, missing ingredients, and small portions.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions and unkempt dining areas.
Management Issues
Many reviews pointed to poor management and organization, leading to frequent shortages of ingredients and overall mismanagement.
Inconsistent Experience
While some customers had positive experiences, many others reported consistently negative experiences, indicating a lack of reliability at this location.
WH
wm hunter
4 days ago
3.0
Customer service was great. The problem was lost of empty or almost food selection. The general look was not very appetizing.
My bowl tasted great, the overall look of the store was troubling.
HB
Heitor Buosi
Nov 15, 2025
1.0
Estão economizando na comida?? Serviram muito pouco. Nao tinha gelo ne coca na maquina
DG
Deena Gallo
Nov 9, 2025
1.0
Came at 10 and they had nothing even though they closed at 11. They even had the chairs up already
MM
Matthew
Nov 5, 2025
1.0
It's the most poorly kept Chipotle I've ever been to. Old looking ingredients and an interior that gets cleaned maybe once per day. It's like they put kids in charge and just left it that way.
PS
Prince Scales
Oct 27, 2025
1.0
While I understand that employees want to go home asap if a customer comes during business hours whether it’s as soon as opening or right before closing the business should be able to provide the same level of service no matter what. It was very upsetting walking in to see the food line had been broken down early they made me a bowl with just rice meat and cheese. There were no vegetables or sour cream or guacamole available nor did the employees try to provide the requested ingredients. I’m sorry but telling the customer what you see is what you get is downright poor customer service. This location needs to do better especially if you’re gonna charge full price for a bowl when the rice is hard and more than half of the ingredients couldn’t even be added. Needless to say this was less than satisfactory and definitely not worth the money I spent
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Cypress Creek offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.
Where is the Chipotle Mexican Grill located in Ft Lauderdale?
It is located at 6320 N Andrews Ave, Broward, Ft Lauderdale, FL 33309, west of I-95, north of NE 62nd Street, across from the Office Depot plaza.
What are the opening hours for Chipotle Mexican Grill Cypress Creek?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Cypress Creek offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill Cypress Creek?
You can order online through their website at https://order.chipotle.com/ or their mobile app available on the App Store.
Are there any special dietary options or ingredient standards at Chipotle Cypress Creek?
Chipotle uses only 53 real ingredients with Food with Integrity principles, focusing on humane and sustainable sourcing without artificial colors, flavors, or preservatives.
What nearby restaurants are close to Chipotle Cypress Creek that customers might visit?
Nearby restaurants include VooDoo BBQ & Grill, Sushi 4 Fun, Beehive Kitchen, Lucky Cat Street Eatery, The Halal Guys, and Blaze Pizza, offering a variety of cuisines like barbecue, sushi, gluten-free, Japanese, halal, and pizza.
What shopping or entertainment options are near Chipotle Mexican Grill Cypress Creek?
Uptown Centre is nearby, which offers shopping, event planning, and concert venue options for visitors before or after dining.
Are there any healthcare facilities nearby Chipotle Cypress Creek?
Yes, MD Now Urgent Care and Krissy Adore Kollection LLC cosmetic surgery clinic are close by for emergency and medical services.
How might customers utilize nearby services when visiting Chipotle Cypress Creek?
Customers can combine their visit with services like printing at The UPS Store 6699, window tinting by The Window Tint Experts, or relaxing at nearby cafes such as Drip Coffee to enhance their experience.