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Pollo Tropical

3.5
(1948 reviews)

Business Details

12611 S. Cleveland Avenue, Ft. Myers, FL
33907, United States
(239) 275-1118

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
12611 S. Cleveland Avenue, Ft. Myers, FL
33907, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Reviews

3.5
1,948 reviews
5 stars
844
4 stars
325
3 stars
202
2 stars
151
1 star
426
  • RR
    Rz
    Apr 22, 2026
    1.0
    I bought a family-size chicken meal, and they gave me nothing but thighs and drumsticks. Something always goes wrong at this place; the employees are completely useless. The manager needs to fix all the service issues this restaurant has; they only work to collect a paycheck and put no effort into what they do. I’ll say it again: they are absolutely worthless.
  • MM
    Mario & Jackeline Martinez
    Apr 13, 2026
    1.0
    Place closes at 12am. We walk in ar 9:30. Workers took for ever to take our order. We had to ask them if any one was there. They ignore us 2 times. Finally they took out order. I had to repeat my order 3 times. And even with that they got the order wrong. I order a number 8 no rice no beans with salad and fried yuca. The yuca was so hard you couldn't eat it. My husband God the churasco and it was over cooked and dry. Place was clean. But rude people and food was not good
  • AB
    Adam Birchfield
    Apr 1, 2026
    4.0
    I liked it. A little different take on fast casual. The family orders are a good deal. I wish they would open some near where I live
  • HH
    Hanny
    Mar 22, 2026
    5.0
    Nice place to eat i like their food
  • PS
    Paola Sanchez
    Mar 14, 2026
    2.0
    This place was the absolute worse,the tables were dirty,the floor had all trash,their was ants on the seat,and they got our order wrong,and we had to re order and pay..but pay was all right and it took only 1 sec to get our foods.

Frequently Asked Questions About Pollo Tropical

What are the opening hours for Pollo Tropical on weekdays?

Pollo Tropical is open from 10:30 AM to midnight (12:00 AM) Monday through Friday.

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery services from 10:30 AM to 11:30 PM every day.

Brand Certified Facts from Pollo Tropical

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Certified April 26, 2026Yext Knowledge Graph
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