Brand Certified
Pollo Tropical
3.5(1948 reviews)
Certified by Pollo Tropical • Apr 26, 2026
Business Details
12611 S. Cleveland Avenue, Ft. Myers, FL
33907, United States
Certified by Pollo Tropical • Apr 26, 2026
(239) 275-1118
Certified by Pollo Tropical • Apr 26, 2026
https://locations.pollotropical.com/fl/ft.-myers/12611-s.-cleveland-avenue
Certified by Pollo Tropical • Apr 26, 2026
About
Certified by Pollo Tropical • Apr 26, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Apr 26, 2026
Hours
Certified by Pollo Tropical • Apr 26, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.5
1,948 reviews
5 stars
844
4 stars
325
3 stars
202
2 stars
151
1 star
426
- RRRzApr 22, 20261.0I bought a family-size chicken meal, and they gave me nothing but thighs and drumsticks. Something always goes wrong at this place; the employees are completely useless. The manager needs to fix all the service issues this restaurant has; they only work to collect a paycheck and put no effort into what they do. I’ll say it again: they are absolutely worthless.
- MMMario & Jackeline MartinezApr 13, 20261.0Place closes at 12am. We walk in ar 9:30. Workers took for ever to take our order. We had to ask them if any one was there. They ignore us 2 times. Finally they took out order. I had to repeat my order 3 times. And even with that they got the order wrong. I order a number 8 no rice no beans with salad and fried yuca. The yuca was so hard you couldn't eat it. My husband God the churasco and it was over cooked and dry. Place was clean. But rude people and food was not good
- ABAdam BirchfieldApr 1, 20264.0I liked it. A little different take on fast casual. The family orders are a good deal. I wish they would open some near where I live
- HHHannyMar 22, 20265.0Nice place to eat i like their food
- PSPaola SanchezMar 14, 20262.0This place was the absolute worse,the tables were dirty,the floor had all trash,their was ants on the seat,and they got our order wrong,and we had to re order and pay..but pay was all right and it took only 1 sec to get our foods.
Frequently Asked Questions About Pollo Tropical
What are the opening hours for Pollo Tropical on weekdays?
Pollo Tropical is open from 10:30 AM to midnight (12:00 AM) Monday through Friday.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery services from 10:30 AM to 11:30 PM every day.
Where is Pollo Tropical located in Ft. Myers, FL?
Pollo Tropical is located at 12611 S. Cleveland Avenue, Ft. Myers, FL 33907, US.
Can I place an order online for Pollo Tropical?
Yes, you can place an order online via their delivery URL: https://order.pollotropical.com/menu/pollo-tropical-s-cleveland-aveft-myers-fl?handoff=delivery.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical specializes in Cuban and Latin American cuisine, featuring dishes like grilled chicken marinated in citrus, Mojo Roast Pork, and TropiChop bowls.
Does Pollo Tropical have options for vegetarians and children?
Yes, Pollo Tropical offers vegetarian options and has a children's menu available.
Are there payment options at Pollo Tropical?
Yes, Pollo Tropical accepts American Express, Discover, Mastercard, and Visa cards, as well as debit card and mobile NFC payments.
What are some restaurants near Pollo Tropical?
Nearby restaurants include Chipotle Mexican Grill, Rib City Express, Culver's, El Cactus on 41, Tijuana Flats, and Five Guys. You can enjoy a variety of dining options before or after your visit to Pollo Tropical.
Are there convenient services close to Pollo Tropical for customers?
Yes, nearby services include Wawa convenience store and gas station, PNC ATM, and CoinFlip Bitcoin ATM, which you might find handy when visiting Pollo Tropical.
Can I find other shopping and wellness options near Pollo Tropical?
Yes, near Pollo Tropical you can find Mattress Firm for bedding needs, Hot Rock Nail Salon for beauty treatments, and Trulieve Fort Myers Dispensary for health products.
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