Brand Certified
Pollo Tropical
3.4(2091 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
8051 Dani Drive, Ft. Myers, FL
33966, United States
Certified by Pollo Tropical • Mar 01, 2026
(239) 275-1142
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/ft.-myers/8051-dani-drive
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.4
2,091 reviews
5 stars
847
4 stars
362
3 stars
230
2 stars
148
1 star
504
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food for being delicious and fresh, there were several complaints about burnt or improperly cooked chicken, as well as inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, leading to a frustrating experience for many patrons.
Cleanliness
Several customers reported unsanitary conditions in the dining area and restrooms, which detracted from their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers noted exceptional service from specific staff members, particularly mentioning the attentiveness and friendliness of managers and employees.
- MMMaytoday5.0Great food always. Thank you for serving us fast.
- LHLes HFeb 23, 20265.0Very busy. No refill on drinks. Sauces were fun to try. Wish they had a sauce bar.
- HAhenry andaraFeb 21, 20264.0Excelente
- TPtobias paumierFeb 11, 20265.0The dude who tooked my order was super polite. food was insanely fresh and soft. loved it
- AYalan youngFeb 5, 20265.0Excellent chicken! The variety of sauces make it even better. Top of their game and better than nearly any other fast food I have been to.
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Ft. Myers?
Pollo Tropical in Ft. Myers is open daily from 10:30 AM to midnight.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service every day from 10:30 AM to 11:30 PM. You can place an order online.
Where is Pollo Tropical located in Ft. Myers?
Pollo Tropical is located at 8051 Dani Drive, Ft. Myers, FL 33966, USA.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical specializes in Cuban and Latin American cuisine, featuring fresh citrus marinated chicken and traditional dishes with a creative twist.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Does Pollo Tropical have facilities for families and children?
Yes, Pollo Tropical welcomes families and children, offers high chairs, a children's menu, wheelchair accessible seating, and restrooms.
Can customers order takeout or use curbside pickup at Pollo Tropical?
Yes, Pollo Tropical offers takeout, curbside pickup, and no-contact delivery options for customer convenience.
Are there any nearby places where I can get a haircut before or after dining at Pollo Tropical?
Yes, Sport Clips Haircuts of Fort Myers - Colonial Square, a hair salon and barber, is located nearby for convenient grooming services.
Where can I find dessert options close to Pollo Tropical?
Nearby dessert options include The Cookie Crafter bakery and Nothing Bundt Cakes, both within easy reach from Pollo Tropical.
Are there other restaurants near Pollo Tropical where my group can find different cuisine options?
Yes, nearby you can find Chipotle Mexican Grill for Mexican fare, Hibachi Express for Japanese and sushi, and Banh Mi & Tea for bubble tea and Vietnamese dishes.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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